Christopher Everage Email & Phone Number

Shelbyville, In, Us

Manages 4 supervisors, 4 team leads & 106 production associates in 24/7 operation.Responsible for all production of the plant, manpower planning, schedule adherence & output.Certified LSS Greenbelt - two projects complete totaling +$600,000 savings.Increased & sustained KPI’s in last two years. Increased output year over year, last 3 years.Reduction of forced overtime from 21% to 7%. Reduction of turn over attrition. Work Directly with Plant Manager, Plant 1, Corporate & Customer Service on planning. Labor negotiations & resolutions.

Dallas, Texas, Us

Neovia Logistics (Harley – Davidson account) – Greenwood, IN 8/11-4/22Operations Manager Overseeing the outbound, seasonal, international & fulfillment departments in a 24/7 operation.Manages 5 supervisors, 5 team leads & upwards of 100 associates.Daily planning to achieve daily LPH goals, resource management, trailer utilization, invoice closure & Ship on time.Working directly with the plant manager & the client to ensure production satisfaction and planning.Ensure supervision is on track with all audits, CI entries, execution of processes & feedback loop.Head count budget planning with a focus on Lean Organization, Phasing & Efficiency. 90/10 ratio goal. Over 8 million lines shipped during 2021 with expected growthIncreased shipped in standard by 92% by lowering WIP cap & wave closure.Open aged delivery reduction from 109,146 June 14th to 12,559 Jan 18th, an 88.5% decrease.

Dallas, Texas, Us

Certified Lean Six Sigma Greenbelt

Dallas, Texas, Us

Managing 15-20 FTE across 3 shiftsEstablished Department KPI’s & KOPsManaging inventory worth 56 Million to 125 MillionOverseeing Blocked Stock, Shrink/Net Adjustments, Quarterly STC, Damaged, PA Inspection, Concepting/Slotting, Picking efficiency among others.Located $114,321.60 worth of inventory in one month via empty location auditsReestablished low on hand audits resulting in a 25.5% reduction of Bin Denials in 2 months. Super User for WLM/BY System roll out.Implemented NICA auditing systemProvide mentoring and coaching to newer supervisors

Dallas, Texas, Us

Managing upward to 30 FTEDepartment KPI’s - Stabilized LPH on first shift to an average of 42.29 in 57 days compared to a 37.6 last year, a 12% improvement. Also, during ECOM this year we are trending at 41.8 LPH from Nov 28th to Dec 10th compared to 29.4 LPH, a 42% improvement.Analyze picking data and report out on International picking, ECOM picking and total WIP or Backlog across all shifts. Managing Picking via Picavi Smart Glass. Currently working on developing new team lead.Track wave closure to reduce open waves in WIP and route completion.Coordinate with peer to execute Manpower Planning to daily goal and resource management.Backfill for Inbound and Offsite duties.Provide mentoring and coaching to newer supervisors.

Dallas, Texas, Us

Managed upward to 25 FTEDepartment KPI’s – Met Exceeded & Sustained LPH by 11% & Quality by 2% over goal. Ran Kaizen & Just Do It Events to improve existing processes leading to better quality and dock flow.Able to mentor/cross train to optimize FTE usage, resulting in lean staffing & increased bench strength. Successfully mentored & developed new team lead to take ownership of departmental needs, manpower movement & become point of contact.Established Proposed & Implemented new quality error structure to level set with the facility. Giving a 16 per 10k error rate, personal productivity enabled roll off & user specific audit for coaching/feedback. Created Hourly Tracks to report out top three LPH Metric functions, introducing an “ALL IN” average LPH goal. This better aligned with our NOS initiatives & gave real time data for feedback & manpower management. Re-Established personal productivity tracking reflecting “ALL IN” LPH goal. Managing storage trailer log, coordination of request & expense tracking. - Managing Offsite Location2 offsite locations totaling 80,000 sq. ft. Coordination of material between offsite & facility to ensure order fulfillment capabilities & capacity levels.Ran 5S project on entire buildings to create walk paths, drive aisles, staging areas, WIP & safety markingsRan Offsite Inventory Management project to consolidate space & open over 1,100 locations. Saving the client $3,000 monthly/$36,000 a year by unloading & returning storage trailers & yard driver fees. Capacity was reduced from 98% to 80% during project timeline.Created standard work document for unloading/loading material with a focus on safety & quality key points.- Stacyc OperationOverseeing Team Lead & Stacyc shipments.Monitoring order volume, inventory reports, rework projects & special request from the client.Partnered in a Rack Reprofiling project to house more material per location.Successfully handed off all three departments to new supervisors.

Dallas, Texas, Us

Managed upward to 50 FTEDepartment KPI’s – Maintained 99.99% Shipped in Standard & Exceeded Quality Metric. Errors 10 per 10k delivered at 9.5 in 2016-2017. Just shy of hitting LPH goal of 46.7, missed by 0.65% in 2018. Managed Picking via Vocollect, Packing & Shipping, Hazmat & International processes. Mentored Coached & Cross trained 37 associates in 68 positions & tasks for lean staffing & increase bench strength in 2018, significantly reduced FTE need & over all head count.Ran Job Rotation project for safety & ergonomics to reduce strains & sprains. This project allowed for more cross training & a 198% increase in Near Miss Documentation. Just Do It Event to design & create induction for helmets & jackets out of dead space. This took two separate areas & moved them to a consolidated location, reducing the time needed to create the WIP & resulted in more production time. Manpower Planning project to showcase & reduce resources which effected EBITDA due to misusage of utilized drivers in other resources. Created a Shift Pass Off form to better align departmental goals across all shifts & improve communication between peers. Resulting in meaningful teamwork & distinct success.Created an International Pass Off to track productivity, shipments completed, audit count, & total skids wrapped to level set shifts. Suggested Seasonal Mode for high error pickers. This greatly impacted our claims & brought them back down to contractual agreement. 19% in Sept/Oct of 2018 to 10.72% in March 2019.Reinstated wrap/playpen audit which greatly impacted our claims & unassigned errors. Updated standard work in all prospective areas.Backfilled Inbound to continue personal & professional growth. Learning new processes & understanding of different departments & the impacts they have on Outbound & Big Building. Became 2nd shift first responder under Safety Coordinator/ ERS Manager.Hazardous Material EndorsementSuccessfully handed off department to new supervisor

Dallas, Texas, Us

Managed upward to 16 FTEDepartment KPI’s raised in productivity & lowered in quality errors/claims.Created Hourly Tracks to manage department real time data and personal productivity.Worked directly with client for allocations/special orders.Managed hold shipments, future release dates, Mass PGI and Trailer log.Ran Ergonomics project to raise picking locations from floor level to 14.5 inches off the ground, decreasing the amount of potential bends by 50%.Ran Pick Path project to significantly reduce dead walking and back tracking. Which resulted in a 30.5% increase to LPH and a weekly lines output increase by 36.4%Mentored & Cross trained associates to enable the department for more flexibility and self-sustainment. Best Neovia survey score in the facility for 2016.Became NOS Lean Six Sigma Greenbelt Certified. Successfully handed off department to new supervisor.

Dallas, Texas, Us

Working directly with the Seasonal Supervisor and Outbound Ops Manager to oversee 10 -16 employees of the seasonal department. Maintaining daily and weekly Lines per hour, employee hours, and received vs picked log, UPS trailers, Wave numbers by month for PGI, time allocated to Canada tagging/de-casing for international and domestic shipping. Responsible for building and releasing letdowns for the department, while optimizing bin max and separation of material for efficient productive picking. Waving up orders, releasing waves, and monitoring open lines per letdown. Performing Up and Down adjustments of inventory per letdown (over picks, short picks, vendor issues, claims). Working directly with customer for special allocations, canceled orders, push released product to meet letdown and pick/ship window of half a month to a month ahead of release date. Utilizing Programs such as Citrix SAP, AS400, and Microsoft Excel. Experience with Zebra printers, laser and ribbon printing.1st shift Safety Captain, FA/CPR/AED Certified, MET Team. Back up instructor for New Hire training. Performs waste walks, safety observations, standard work audits, 5S audits.Certified NOS Lean Six Sigma GreenBelt.

Dallas, Texas, Us

Oversees and distributes work for second shift quality department. Leads team of 3-5 associates in daily task, insures all work is done in a timely manner. Maintaining team moral, training, and sharing resources. Reconciliation of Best practice audits, Cycle Counts, and Grief. Handles Vender Issues, Label/quantity issues, receiving errors, put away Errors, up adjustments, Bin Denials, Blocked Stock and special projects as needed. Works directly with inbound and outbound supervisors. Responsible for off shift first response to all safety incidents reporting to the Safety Manager. Incident control and mitigation working in conjunction with Managers and Supervisors. 2nd Shift Lead Equipment Trainer, Safety Captain, FA/CPR/AED certified, MET Team.

Dallas, Texas, Us

Works directly with Material Analyst and Supervisor to perform all Quality functions including cycle counts, best practice audits, bin denials, short picks, and grief/found product. Manages inventory control such as put aways audits, bin to bins, write offs, up adjust, and damaged product. Directs a team of auditors for tasked to be completed daily by priority. Works directly with inbound, outbound, and dealer returns to find product and ensure shipment. Involved in quarterly STC counts for client. Printing and monitoring empty location audits and product consolidation. Safety Captain, First Responder, MET Team.

Microsoft Systems/Networking

Diploma, General