A data obsessed critical thinker with a proven track record in delivering business transformation (both culturally and digitally), and implementing governance structures to maintain clear business objectives and provide repeatable business processes. Key expertise in; commercial governance, new product development, data analysis/visualization, ITSM migration planning/execution.Key achievements;Migration of over 1,000 users and 2,000 customers away from legacy ITSM onto Service-Now. Along with this the integration of complex CMDBs with over 450,000 CIs across IoT and Fixed Connectivity.Development and roll-out of SD-WAN as a strategic product for Vodafone Business. Collaboration with Cisco and Juniper over 24 months to provide Day 1 product and N+ road map for enhancements.