Managed team of 5 consultants and was responsible for a business generating in excess of $3.5 million AUD in annual revenues. • Implemented strategic plans achieving consistent annual profit growth• Produced and analyzed financial reports to monitor: — Key performance indicators such as: store sales and commissions — Key business drivers such as: customer inquiry volume, sales conversion rates and profit per transaction — Store performance trends and growth opportunities • Monthly account reconciliation• Cross-department communication: team members, management, recruitment, HR, legal, accounting, suppliers and clients

Oversaw the daily operations required to supply real-time temperature monitoring software and hardware to food carriers and distributors. • Produced and presented monthly financial planning and analysis reports to senior management• Monthly budgeting and tracking of operational expenses • Oversaw cash management by providing alerts prior to potential budget overruns• Built-out operational and financial processes to optimize supply chain efficiency • Evaluated the market supply and demand dynamics ensuring sufficient inventory levels

Assisted in implementing an organization-wide SharePoint platform enhancing document management and workflow efficiency. • Produced and presented progress reports at key milestone meetings• Tracked project progress and evaluated for potential roadblocks • Engaged with cross-functional teams and stakeholders to clearly document requirements and obtain approval at each stage of the project

This was a customer service role in the technology lab at the University of Texas at El Paso as part of a working student exchange program with Victoria University.