Christopher Flagg Email & Phone Number

Burlington, Massachusetts, Us

• Project Manager for the archival of Peoplesoft FSCM & HCM data and retirement of the Peoplesoft application using Solix. Developed reporting products to support post-archival data retrieval needs.• Project Manager for the migration of all KDP personal file share data to MS OneDrive. Led the project team using Agile methodology to successfully migrate all data to the cloud, significantly reduce data storage costs, and de-commission the legacy supporting on premises infrastructure.• Project Manager for the migration of all KDP departmental file share data to SharePoint. Led the project team using Agile methodology to successfully migrate all data to the cloud, significantly reduce data storage costs, and de-commission the legacy supporting on premises infrastructure.• Wrote and implemented a corporate Data Governance policy for the company which includes a comprehensive framework for the management of data at Keurig-Dr Pepper. Partnered with KDP Legal to jointly implement the Policy and the data retention schedule for business records. Established and chaired the KDP Data Governance Steering Committee.• Implemented Alation data dictionary tool for management of business intelligence metadata, KPIs, and metrics.

Boston, Massachusetts, Us

• In a project manager role, led the SAP Ariba cross-functional implementation team as the liaison between the Enterprise Sourcing and Corporate IT teams. Full lifecycle implementation from initial business process review and re-engineering, to requirements, data integration and feeds with Workday ERP, configuration, testing, and implementation. The project represented a fundamental change in sourcing, vendor management, and contract management, optimizing business process and leveraging Ariba automation and functionality to transform the procurement process at Wellington Management Company.• Led a data integration project to create and implement a series of data feeds between Workday ERP and Planview/Innotas. The feeds data, including resources, projects, and financials from Workday allowed Wellington Management to synchronize data between the two systems, thereby enabling timekeeping and billing capability for users of the Planview System and creating extensive new opportunities for reporting, including the introduction of standard KPIs in a Tableau presentation. • Provided support for key financial and operational processes including new report development, data analysis, resolution of production support issues, troubleshooting integration problems, and managing small task forces to improve the efficiency and throughput of business and technical processes

Austin, Tx, Us

• Managed Accruent real estate management software (SaaS) product implementations including client contracts, statements of work, discovery, requirements, custom configuration and development, quality assurance, integration testing, installation, implementation, and post implementation support for major accounts, primarily Fortune 500 companies• PMO leadership team to establish an enterprise Project Management Office including governance, project management best practices, processes, documentation standards and tool sets, and integration with project management enterprise software.• Managed client implementation project portfolio for the Corporate Real Estate Practice leader, including KPIs, utilization rates, billing, revenue forecasting, and status reporting

Boston, Ma, Us

• Managed SAP Financial implementation program for our Global Specialty business unit including the Underwriting, Re-Insurance, and Surety lines of business in Europe, Asia, and Australia. • Project deliveries using Agile methodology include: SAP Accounts Payable/Receivable, General Ledger, Business Intelligence, and Fixed Assets for Global Specialty Finance. • Managed integrated business and IT development teams of project managers, business subject matter experts, developers, and business systems analysts to deliver high quality financial applications and solutions for our business partners, on schedule, within budget, and aligned with the business and financial processes of our clients.• Member of Project Management Steering Committee to establish and monitor Project Management best practices.

Boston, Ma, Us

• Developed and managed a suite of web based applications to facilitate and enable a comprehensive multi-year business process re-engineering effort encompassing more than two thousand end users in sixty-seven Field Legal offices in the U.S. and Canada.• Set the strategic vision, and led the planning process for the Legal applications portfolio, including architecture, application interfaces, data integration, and new application development projects.• Managed a team of more than fifteen business systems analysts and managers servicing core Field Legal applications including: Case Management, Electronic Time Capture and Billing, Financial Reporting and Compliance, Document Management, Matter Registration and Referral, and a Legal portal to the Claims applications.• Managed and coordinated all Legal Department application, infrastructure, training and conversions for four major company acquisitions and mergers.• Managed vendor relationships including multi-million dollar contract negotiations, service level agreements, and compliance agreements with vendors and service providers .• Served as strategic application development liaison between the Field Legal Department and other business units for joint development and conversion projects, including the implementation of major new claims systems.• Negotiated resources and schedules, shared budgets, and high-level designs and functionality with internal groups, other strategic business units, and our Information Systems partners.• Managed development of departmental budgets in excess of $20mm, feasibility and return on investment analyses for new development projects, provided financial oversight and ad hoc financial analysis for the Department’s Senior Management team. • Managed several Lean Six Sigma business process re-engineering projects for Field Legal including related systems development activities to maintain alignment and increase productivity.

Canton, Massachusetts, Us

• Managed a diverse group of more than twenty project managers, business managers, staff and consultants with responsibility for IT project management, financial reporting and compliance, expense budget development and administration in excess of $40 million, IS resource management and capacity planning, end user training, and project portfolio management and reporting for the CIO.• Project Manager for an enterprise-wide systems assessment initiative for all of the major legacy production applications, including the development of detailed prioritized business requirements and parallel technical review. The project resulted in a series of systems development recommendations to fundamentally improve the company’s applications portfolio and create better alignment with strategic business objectives.• Co-Managed the company’s Year 2000 systems review, compliance, and remediation project, which involved the entire systems portfolio, and resulted in thousands of lines of code changes and associated testing and implementation activities, including extensive coordination and planning with business partners.

Boston, Ma, Us

• Project Manager for the re-engineering of all production and technical processes related to the creation and distribution of on-demand personalized and customized client literature for Defined Benefits, Health & Welfare, and Defined Contribution benefits administration services.• Managed all improvement and maintenance projects related to data quality, data standards, functional enhancements, and reporting for the sales, contact management, and marketing database.• Project Manager for the migration of Fidelity’s Benefits (Health & Welfare and Defined Benefits) literature processing and fulfillment business from external vendors to the internal print and mail processing facility.• Project Manager for the development and delivery of a new inventory management process to adapt legacy systems to reduce physical inventory and the costs associated with it; implemented just in time delivery and eliminated waste due to outdated product stock. The new process eliminated more than $3mm annually in spoiled inventory for the product type.• Implemented a new and less costly application to operate and maintain query and reporting tool software package with a finished end user interface. Delivered new production reports to improve the availability, timeliness, and quality of order and inventory data.• Provided business, systems, financial, and manufacturing/production operations analyses, reports, and project management services on special projects as directed by the SVP of Strategic Planning. • Managed, coached and mentored a group of junior Project Managers and assisted the Project Management Office with the development of Project Management best practices and standard tool sets.

Basking Ridge, Nj, Us

• Prepared and maintained expense budgets, capital budgets, and staffing plans.• Monitored the ongoing financial performance of the Division including monthly budget to actual variance reporting for expenses, capital outlays, and compliance with staffing plans.• Performed Sales Staff performance analysis to determine bonus and compensation awards• Prepared financial decision packages and cost benefit analyses for review by the Board of Directors• Provided ad hoc financial and sales performance analyses for Senior Management and Corporate• Standardized and automated expense and revenue forecasting procedures and monthly financial reporting.• Developed and coordinated the implementation of a standard journal of bills tool for the Division.

Bachelor’S Degree, Political Science And Government

Attended Four Years, Transferred To University Of Southern Maine For Senior Year And Graduation, Political Science And Government