Christopher Flanagan

Christopher Flanagan Email and Phone Number

Director, Corporate & Investment Banking Operations Shared Services Strategy @ Wells Fargo
Christopher Flanagan's Location
United States, United States
Christopher Flanagan's Contact Details

Christopher Flanagan personal email

Christopher Flanagan phone numbers

About Christopher Flanagan

I have spent my career building and scaling operational and client excellence platforms with proven success. My experience in Insurance, Banking, Finance, and Start-Ups has taught me that providing clients with superior service, coupled with cross-functional operational excellence, transcends industries. Recognized as an exceptional change agent who is able to craft strategy and outline a vision that leads to cost reductions, enhanced productivity, new lines of business, and sustained revenue growth.

Christopher Flanagan's Current Company Details
Wells Fargo

Wells Fargo

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Director, Corporate & Investment Banking Operations Shared Services Strategy
Christopher Flanagan Work Experience Details
  • Wells Fargo
    Director, Corporate & Investment Banking Operations Shared Services Strategy
    Wells Fargo Apr 2022 - Present
    San Francisco, California, Us
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  • Frisch Financial Group
    Director Of Operations
    Frisch Financial Group Apr 2021 - Apr 2022
    Melville, Ny, Us
    Member of the executive structure in charge of guiding the firm’s workflow strategy and organization within; Client Service, Marketing, Human Resources, Operations, and IT.
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  • Axa Xl, A Division Of Axa
    Head Of Operations And Client Service
    Axa Xl, A Division Of Axa 2018 - Jul 2020
    Hamilton, Bermuda, Bm
    At AXA, I managed teams covering $130M local portfolio on international reverse flow programs and spearheaded cross-functional initiatives to streamline processes in Underwriting, Finance, Operations, and Claims. I focused on enhancing service quality and controls, supporting growth objectives, and analyzing workflows for optimization, and established new management strategy focused on utilizing performance metrics and KPIs.
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  • Avf Consulting
    President
    Avf Consulting 2015 - 2018
    As an independent management consultant, I provided advisory and management services to the COO responsible for the front to back set up of the hedging process for the newly created UBS Holding Corp with a strong focus on managing external and affiliate relationships.
  • Hsbc
    Vice President Of Operations & Client Services
    Hsbc 2010 - 2015
    London, Gb
    During this time, I operated as the escalation point of contact for control breakdowns. I steered management by objective metrics to optimize performance, and led projects to improve controls and processes within each line of business. I implemented a global "Follow-the-Sun" operations service platform and established KPIs to lead the team via metric analysis to further optimization goals.Some of my greatest contributions centered around cutting labor costs by reducing FTEs while maintaining client satisfaction rates and productivity.I was recognized with the Corporate Service Award for increasing global Z-Yen survey scores 25%.
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  • Caliber Point Business Solutions
    Director Of North American Business Development
    Caliber Point Business Solutions 2009 - 2010
    Navi Mumbai, Maharashtra, In
    At Caliber Point, I captured 10% revenue growth by developing strategic service offering for largest client and cemented our business relationship with a trillion-dollar investment manager, all while directing the operations of 150 FTE offshore team based in India.
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  • Deutsche Bank
    Vice President Derivative Operations
    Deutsche Bank 2006 - 2009
    Frankfurt Am Main, Hessen, De
    Redesigned the existing client service model. Migrated client service from New York to Deutsche Bank’s facility in Jacksonville Florida. Set key performance indicators and introduced enhancements to risk mitigation and internal control policies for the derivative business.
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  • Jpmorgan Chase & Co.
    Client Service Manager
    Jpmorgan Chase & Co. 2001 - 2006
    New York, Ny, Us
    Developed and implemented a global cross product single point of contact model for high volume clients. Led the migration of the Structured Credit Derivative Confirmation process from London to New York.
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  • Millennium Management
    Fixed Income Manager
    Millennium Management 2000 - 2001
    New York, Ny, Us
    Worked directly with Front Office to ensure timely and accurate execution of trades in a variety of trading strategies.
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  • Donaldson, Lufkin & Jenrette
    Operations Manager
    Donaldson, Lufkin & Jenrette 1994 - 2000
    Us
    Supervised a team responsible for trade capture, resolving counterparty settlement breaks, preparing and analyzing currency exposure reports and ensuring proper collateralization of accounts.
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Christopher Flanagan Skills

Leadership Customer Experience Bpo Strategic Partnerships Client Relations Fixed Income Insurance Data Management Thought Leadership Software As A Service Portfolio Management Capital Markets Derivatives Data Analysis Talent Development Business Development Bloomberg Business Analysis Data Analytics Supply Chain Management Financial Risk Finance Process Improvement Team Leadership Customer Relationship Management Strategic Planning Strategy Financial Services Equities Operations Management Fx Options Risk Management Marketing Client Development Change Management Customer Service Operational Risk Business Process Improvement Operational Excellence Management Business Management Business Strategy Investment Banking Project Management Trading Systems Continuous Improvement Middle Office Hedge Funds Financial Markets Credit Derivatives

Christopher Flanagan Education Details

  • Louisiana State University
    Louisiana State University
    Management And Operations
  • Concordia College-New York
    Concordia College-New York
    Management Program
  • Nassau Community College
    Nassau Community College
    Marketing - Fbm
  • Holy Cross High School - Flushing, Ny
    Holy Cross High School - Flushing, Ny
    High School Diploma

Frequently Asked Questions about Christopher Flanagan

What company does Christopher Flanagan work for?

Christopher Flanagan works for Wells Fargo

What is Christopher Flanagan's role at the current company?

Christopher Flanagan's current role is Director, Corporate & Investment Banking Operations Shared Services Strategy.

What is Christopher Flanagan's email address?

Christopher Flanagan's email address is ch****@****hoo.com

What is Christopher Flanagan's direct phone number?

Christopher Flanagan's direct phone number is +151677*****

What schools did Christopher Flanagan attend?

Christopher Flanagan attended Louisiana State University, Concordia College-New York, Nassau Community College, Holy Cross High School - Flushing, Ny.

What skills is Christopher Flanagan known for?

Christopher Flanagan has skills like Leadership, Customer Experience, Bpo, Strategic Partnerships, Client Relations, Fixed Income, Insurance, Data Management, Thought Leadership, Software As A Service, Portfolio Management, Capital Markets.

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