Responsible for the overall operation of a 176 unit multi-layered scattered site property. Dealing with resident relations, compliance, maintenance, marketing and correspondence with various outside government agencies and investors.

Responsible for credit underwriting of residential mortgage applications for both purchase and refinance transactions.

Responsible for maintaining program compliance with HUD, Rural Development and Tax Credit for over 170 properties and 12,000 total residential units.Developed an internal auditing program to regularly test compliance at the property level.Responsible for preparing for and responding to audits performed by investors, syndicators and state agencies.Trained property managers on the basics of compliance for different government housing programs.Responsible for determining eligibility of applicants who applied to live at any of our properties.Helped develop effective and efficient policies and procedures to help run the compliance department.Responsible for keeping up with changes to any of the government programs that affect any of properties in the company's portfolio.

Responsible for handling customer inquiries for service on furnitureWorked on and maintained various service reports to maximize service resultsResponsible for inspecting and ensuring overall quality of furniture delivered to customersHelped in overall delivery process

Prospecting to potential customers through cold calling to set appointments to meet with them regarding their risk and investment management needs. - Conducting multiple sales appointments using all steps of the sales process from data gathering all the way through to implementation of a financial strategy.

Sold optional products and services to customers, worked on bringing in new sources of revenue to office, looked upon by management to set an example and train new employees in the office, responsible for running office at times, managed administrative work for the office.Consistently one of the top performers in the office and in the city of Rochester.