Responsible for all production operations at ERG's Oakland CA facility. Manage seven direct reports leading Production Engineering, Procurement, Planning and Scheduling, long and short-run Production teams, Warehouse and Inventory Control, and Shipping and Receiving.

Oversee all manufacturing operations of Scott Lamp Company’s Fairfield, CA plant. Direct a team of supervisors in Planning, Purchasing, Production, Warehouse and Shipping to ensure plant performance meets customer delivery expectations and company sales and cost goals. Responsible for ensuring continuous improvement in manufacturing productivity and efficiency through the application of effective manufacturing systems, methods and strategies.

Compiled/organized bills of material, utilizing knowledge of specified products and available service solutions; compared multiple manufacturers' competing bills of material to determine which was the best solution for a given customer. Itemized tools, fixtures, or equipment to be manufactured by suppliers or purchased from other outside sources. Correlated all cost information within time frame of bid date and time needed by rep agencies, contractors, sales employees, and responsible management.

Built a customer-first culture in the organization, bridged functional divides between commercial and operational departments, supervised, trained and supported a team of four customer service Project Coordinators. Established project management systems to execute high profile and complex orders, facilitate effective and timely communication between all functional departments, and reduce order lead-time. Developed customer service department response protocols to attain aggressive company service goals.

Directed all manufacturing and order delivery planning. Coordinated activities of Engineering, Supply Chain, and Customer Service departments to establish and meet monthly, quarterly, and annual business sales and service goals. Managed daily plant-floor schedule execution ensuring fabrication, warehouse, finishing and assembly teams’ compliance with Master Schedule. Communicated delivery/quality issues to Customer Service, expedited orders.Key Contributions:• Improved on-time delivery from 50% to 94% within ten months by standardizing communications between departments, creating a published Master Schedule, and monitoring production floor operations.