Christopher Forgie

Christopher Forgie Email and Phone Number

Customer Support Manager @ BOMBARDIER
Olney, IL, US
Christopher Forgie's Location
Olney, Illinois, United States, United States
Christopher Forgie's Contact Details

Christopher Forgie work email

Christopher Forgie personal email

n/a

Christopher Forgie phone numbers

About Christopher Forgie

As an aviation professional with over 30 years of experience, I am a self starter who works equally well autonomously as in a group environment. I am an expert in troubleshooting complex aircraft systems as well as problem management.

Christopher Forgie's Current Company Details
BOMBARDIER

Bombardier

View
Customer Support Manager
Olney, IL, US
Website:
bombardier.com
Employees:
24649
Christopher Forgie Work Experience Details
  • Bombardier
    Customer Support Manager
    Bombardier
    Olney, Il, Us
    View
  • Bombardier
    Customer Service Manager
    Bombardier Jan 2024 - Present
    Central U.S., Florida, And Latin America
    View
  • Bombardier
    Manager, Northeast North America Customer Response Team
    Bombardier Jan 2022 - Jan 2024
    View
  • Bombardier
    Field Service Representative
    Bombardier Sep 2016 - Dec 2021
    Western Great Lakes
    As a Field Service Representative I assist our customers in all aspects of maintaining and operating all models of Bombardier Business Jets including Global Express, Challenger, and Learjet. I am an expert at troubleshooting complex aircraft systems. In addition, as a Field Service Representative, I am the voice of the customer within Bombardier. Using Salesforce.com as a customer resource management tool, I provide data back to Bombardier for use in identifying emerging issues, monitoring complex customer requirements, and overall dispatch availability. Working autonomously, I am a self starter who is responsible for the satisfaction of the operators and owners of the 150 plus aircraft I oversee. I am adept in using Microsoft Office including Excel. As a Field Service Representative, I own the issue, technical or not, until our customer is satisfied."Exceptional by design"
    View
  • Bombardier
    Supervisor Customer Response Center
    Bombardier Mar 2011 - Sep 2016
    Wichita, Kansas Area
    Supervised the Technical Support and Aircraft on Ground Resolution teams in the Learjet Customer Response Center(CRC). Oversaw the transition from a IBM to a Cisco call center system. Implemented and trained employees in the use of Salesforce.com as a CRM. Oversaw 19 employees who were responsible for providing 24/7/365 technical support for Learjet Operators, Owners, and Maintenance Facilities, as well as finding expeditious solutions for assisting our customers during AOG events.
    View
  • Bombardier
    Field Service Representative
    Bombardier Apr 2002 - Mar 2011
    Provided technical support to Learjet customers world wide. Provided entry into service familiarization for new Learjet customers world wide. Assisted Learjet customers in diagnostics on all Learjet models. Served as a subject matter expert on the Learjet 40/45, and 60/60XR aircraft.
    View
  • Bombardier
    Specialist Avionics And Electrical Technician
    Bombardier Mar 1997 - May 2002
    Wichita, Kansas Area
    Tested and repaired the electrical and avionics systems on Learjet models 31a, 45, 45XR, 60, and Challenger 300 in the production flight test department. Prepped aircraft for first flight, worked off snags post flight, and ensured aircraft met all aspects of the Type Certificate for review by the ODAR and subsequent issuing of the Certificate of Airworthiness.
    View
  • U.S. Army
    Aircraft Armament And Electrical System Repairer
    U.S. Army Sep 1993 - Mar 1997
    World Wide
    Performed unit level maintenance on AH64A, UH60, and OH58 aircraft. Specialized in electrical and armament systems.
  • U.S. Army
    Hawk Missile System Technician
    U.S. Army Jun 1989 - Sep 1993
    World Wide
    Maintained, troubleshot, and crewed PIP II and PIP III IHAWK (MIM-23) missile systems. Troubleshot failures to the component level, performed diagnostics using logic probes, oscilloscopes, and multimeter.

Christopher Forgie Skills

Avionics Aircraft Aircraft Maintenance Aerospace Airworthiness Flight Test Maintenance And Repair Aeronautics Airframe Aviation Customer Support Overhaul Helicopters Aircraft Systems Flight Safety Program Management Commercial Aviation Air Safety Investigation Airports Continuous Improvement Flights Troubleshooting Customer Relationship Management A&p Aog Salesforce.com Public Speaking

Frequently Asked Questions about Christopher Forgie

What company does Christopher Forgie work for?

Christopher Forgie works for Bombardier

What is Christopher Forgie's role at the current company?

Christopher Forgie's current role is Customer Support Manager.

What is Christopher Forgie's email address?

Christopher Forgie's email address is ch****@****ier.com

What is Christopher Forgie's direct phone number?

Christopher Forgie's direct phone number is (514) 861*****

What skills is Christopher Forgie known for?

Christopher Forgie has skills like Avionics, Aircraft, Aircraft Maintenance, Aerospace, Airworthiness, Flight Test, Maintenance And Repair, Aeronautics, Airframe, Aviation, Customer Support, Overhaul.

Who are Christopher Forgie's colleagues?

Christopher Forgie's colleagues are Roberto Pellegrini, Adrian Riccio, Pierre Brodeur, Denis Leclerc, Ivana Jeftic, Gene Avsker, Randy Ree.

Not the Christopher Forgie you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.