Christopher Fox Email & Phone Number

United States

San Antonio, Texas Area

San Antonio, Texas

ITC Installation Technician for Google Fiber services.

Odessa/Midland, Texas Area

Installed, deployed, configured, managed, troubleshot/repaired multiple wirelesstechnologies across the Southwest Texas Region.● Migrated to a 4G RAN platform with CDMA 3G cross-integration and preparedVerizon infrastructure for 5G deployment.− Platforms included Nokia, Emerson, Ericsson, Nortel, Delta, Cisco, Sun,Alcatel-Lucent, and others.● Assisted in deployment, configuration, and implementation of a full fiber-opticnetwork.● Configured cell site routers and switches, software, and firmware that includedfirmware upgrades and patches.● Utilized remote access software to access network and cellular equipment forperformance monitoring, troubleshooting, and operations.− Monitored frequencies to ensure compliance with all FCC and local regulations aswell as Verizon policies.● Deployed backup, redundancy, and standby systems for equipment and operatingpower.● Collaborated with developers, systems analysts, and line business managers toimplement changes and upgrades.● Trained co-workers and contractors on testing procedures, network configuration, andequipment installation/integration.− Functioned as a Subject Matter Expert for resolving complex technical issues andtroubleshooting intermittent problems.

Odessa/Midland, Texas Area

Independently monitored and serviced over 50 sites in the Southwest Texas Region andprovided first responder on-call support.● Managed multiple software/hardware platforms that included Nortel, Ericsson,Emerson, Westell, Alcatel-Lucent, Nokia, and Cisco.● Performed preventive maintenance; monitored internal tools, systems, andinfrastructure; and deployed, configured, hardened, and managed network andwireless related software and hardware.● Prepared Change Controls, RMA, and Method of Procedures; assisted with thedevelopment of policies and procedures at network facilities; and maintained activitylogs for all sites.● Utilized remote access software to monitor network and cellular equipmentperformance.● Trained team members on new technologies and testing procedures

Odessa/Midland, Texas Area

Successfully maintained operations for the largest coverage area inTexas and assisted with the installation, configuration, and deployment of 3G in theUnited States as well as on-call support.● Performed cellular service support and testing for digital, analog, and hybridtechnologies on multiple platforms that included Nortel, Ericsson, Emerson, Nokia,and others.● Established and implemented preventive maintenance programs for sites.● Prepared risk assessments, change controls, and scheduled upgrades to power plants,batteries, and major equipment.● Consistently met goals for troubleshooting and repairing equipment.● Worked with Alltel stores and customers to assess localized issues and initiateresolution.

Ft Hood, Tx

Held a Secret Security clearance and completed service with an Honorable Discharge.Trained as a Transmissions Systems Specialist.● Worked as a multi-channel transmission Systems Operator and cross-trained as a KUBand Satellite Operator and Node Center Switch Operator.● Managed multiple DoD secure link systems that provided local communications forU.S. military as well as international communications for allied forces during twodeployments in support of Operation Iraqi Freedom.● Supervised a team of operators and handled training and troubleshooting equipment.