Christopher Franks Email & Phone Number

Austin, Texas, United States

• Serve as a business partner in support of the Texas, Louisiana, Mississippi, Tennessee, Kentucky and Indiana Regions. Helping to ensure all current and future recruitment needs are thoroughly supported and developed through productive ongoing communication with administrators and doctors. • Foster long term relationships with prospective candidates, supported doctors, and field operations to develop a strong pipeline of doctors necessary to support growth strategies. • Generate leads through various recruitment channels, both internally and externally, while proactively identifying and recruiting qualified Doctors for our supported dental offices. • Help support the strategies for identifying, staffing and marketing new Heartland Dental supported offices within the Regions I support.

Austin, Texas Area

• Oversee the administrative operations for multiple locations while providing recommendations to the supported Doctors.• Monitor the P&L while helping to develop effective ways to close gaps between projection and actual performance.• Train and develop Practice Managers within the region while addressing operational opportunities within their supported office.

Austin, Texas Area

• Created protocols for the newly formed dental practice while managing all aspects of the business• Responsible for all business tasks as well as all Human Resources for the staff• Managed day to day operations for two locations as well as marketing for the offices

Austin, Texas Area

• Manages all financial aspects of four practices including production, expenses and accounts receivable• Leads a team to accomplish strategic/operational goals while partnering with providers on aligned goals• Develops and maintains annual operating plan for four practices while ensuring alignment with AMDPI

Austin, Tx

• Led, inspired, and developed team to deliver superior clientele service to exceed all financial targets• Maintained direct relationships with corporate buyers to influence product assortment, placement, and price• Coached and motivated overall store team through daily operations to drive sales and satisfy clientele

Austin, Tx

• Led and inspired 5 Managers & 25 Associates to create a customer-centric environment• Conducted ongoing talent analysis and established career progression plans for key talent to maximize retention, build internal bench strength, and improve performance in all deficient areas• Partnered with visual team to plan & execute floor moves and influence merchandise/marketing placement

Austin, Tx

• Led a store/salon team to maximize sales & profit while driving all aspects of the store/salon unit• Certified with a specialized staff as training location for all salaried managers who were hired externally• Drove leading Guest Survey Results and mentored new salaried managers to drive sales & productivity

Austin, Tx

• Prepared monthly property forecasts & established hotel pricing levels in all segments• Monitored competitor strategies & data and subsequently set direction to drive demand within market• Exceeded revenue targets for 10 consecutive quarters & led guest service to deliver superior results• InterContinental Manager of the Year in 2006