Christopher Franks Email & Phone Number

Austin, Texas, United States

• Serve as a business partner in support of the Texas, Louisiana, Mississippi, Tennessee, Kentucky and Indiana Regions. Helping to ensure all current and future recruitment needs are thoroughly supported and developed.
• Foster long term relationships with prospective candidates, supported doctors, and field operations to develop a strong pipeline of doctors necessary to support growth strategies.
• Generate leads through various recruitment channels, both internally and externally, while proactively identifying and recruiting qualified Doctors for our supported dental offices.
• Help support the strategies for identifying, staffing and marketing new Heartland Dental supported offices within the Regions I support.

Austin, Texas Area

• Oversee the administrative operations for multiple locations while providing recommendations to the supported Doctors.
• Monitor the P&L while helping to develop effective ways to close gaps between projection and actual performance.
• Train and develop Practice Managers within the region while addressing operational opportunities within their supported office.

Austin, Texas Area

• Created protocols for the newly formed dental practice while managing all aspects of the business
• Responsible for all business tasks as well as all Human Resources for the staff
• Managed day to day operations for two locations as well as marketing for the offices

Austin, Texas Area

• Manages all financial aspects of four practices including production, expenses and accounts receivable
• Leads a team to accomplish strategic/operational goals while partnering with providers on aligned goals
• Develops and maintains annual operating plan for four practices while ensuring alignment with AMDPI

Austin, TX

• Led, inspired, and developed team to deliver superior clientele service to exceed all financial targets
• Maintained direct relationships with corporate buyers to influence product assortment, placement, and price
• Coached and motivated overall store team through daily operations to drive sales and satisfy clientele

Austin, TX

• Led and inspired 5 Managers & 25 Associates to create a customer-centric environment
• Conducted ongoing talent analysis and established career progression plans for key talent to maximize retention, build internal bench strength, and improve performance in all deficient areas
• Partnered with visual team to plan & execute floor moves and influence merchandise/marketing placement

Austin, TX

• Led a store/salon team to maximize sales & profit while driving all aspects of the store/salon unit
• Certified with a specialized staff as training location for all salaried managers who were hired externally
• Drove leading Guest Survey Results and mentored new salaried managers to drive sales & productivity

Austin, TX

• Prepared monthly property forecasts & established hotel pricing levels in all segments
• Monitored competitor strategies & data and subsequently set direction to drive demand within market
• Exceeded revenue targets for 10 consecutive quarters & led guest service to deliver superior results
• InterContinental Manager of the Year in 2006