Christopher Frye Email & Phone Number

New York, United States

Feasterville-Trevose, Pennsylvania, United States

• Manages and executes research studies from end to end; mixed methods research to extract feedback from participants to enhance and refine our multiple services within our platform.
• Leads user focused collaboration sessions with team members and assists with user experience workshops such as empathy maps and user journeys.
• Coordinates with cross functional teams to define research scope and creates delivery timelines that align with the company.
• Attend yearly ASI Show conferences to recruit participants and assist with focus groups by demoing new features.

United States

• Developed and analyzed 60 research studies on 1,400 participants utilizing unmoderated usability studies, interviews, cognitive walkthroughs, and surveys through UserTesting.com.
• Worked closely with UX designers and strategists using Figma to define study goals, highlight user insights and strategize next steps for iterative design.
• Presented research findings bi-weekly to stakeholders on Microsoft SharePoint and Figma to improve development of patient portals and online healthcare system management.

430 Mountain Avenue, Ste 106 New Providence, NJ 07974

• Recruited participants from UserTesting.com and analyzed results from user behavior and feedback with mixed method research on two-week intervals.
• Deployed agile development for company products, tracked sprint changes to 15 developers, and supported the company's vision using JIRA to improve design of products using user research.
• Collaborated with multiple design, development, analytics, and creative teams and presented research study results to company bi-weekly.

• Developed and refined surveys, cognitive walkthroughs, and interview questions in a virtual lab through iterative, collaborative approaches with a team of three researchers.
• Collected thought and emotional responses from online participants using diet and fitness apps to enhance understanding of design features that elicit negative responses.

• Collaborated remotely with five research members to execute a 20-month mixed-method research project using a Qualtrics survey investigating the relationship between social media and mental health.
• Published and presented research at peer-reviewed international conferences for Information and Computing (iConference 2018, 2019, 2020)

• Represented the School of Information Science at the University of Pittsburgh by recruiting prospective students at high schools and at University of Pittsburgh events
• Organized and enter graduate students’ information, ranging from transcripts to other sensitive documents, into databases
• Counseled new students and answer different undergraduate and graduate questions from prospective students by email or meeting

Pittsburgh, PA

• represented the School of Information Science at the University of Pittsburgh by recruiting prospective students at high schools and University of Pittsburgh events
• organized and entered graduate students' information, ranging form transcripts to other sensitive documents, into databases
• mentored new students and answered different undergraduate and graduate questions from prospective students by email or meeting

Pittsburgh, PA

• Mentor and advise residents concerning issues of all aspects of life at college.
• Cultivate the relationships of 35 first year students through a cohesive floor community.
• Advertise University resources and promoted events and programs through bulletin boards, informational flyers, and inclusive programs.
• Maintain administrative responsibly through enforcement of University policies, conflict mediation, documenting and reporting incidents.

Pittsburgh, PA

• Organized documents and lesson plans for a teacher in the Autism Department.
• Constructed excel spreadsheets to document students’ grades in a timely manner.
• Arranged the Autism events in Microsoft Word and assisted in creating worksheets with each event.

99 Walker St, North Sydney NSW 2060

• Fixed bi-annual and annual earnings for past years in Excel documents
• Researched energy consumption rates and predicted industry consumption for future years
• Collaborated with other intern to create business portfolios for potential business expenditures

Voorhees, New Jersey

• Taught children ages 5-10 on mathematics, science experiments, and etiquette.Educated teenagers ages 13-15 on basics of programming, Java, and etiquette for high school

Master'S Degree, Human Centered Computing, 3.83

Bachelor’S Degree, Information Science/Studies, Senior

Activities and Societies: Resident Assistant of The University of Pittsburgh