Christopher Frye Email and Phone Number
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Understanding people's behaviors and representing their voice in the design process are my passions. As a User Experience Researcher, I use both qualitative and quantitative methods grounded in empathy to help give insight and unearth potential user needs.I am always excited to learn more on how to improve the human experience with interviews, usability studies, and iterative design processes.
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Senior Product ResearcherOptumNew York, United States
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User Experience ResearcherAdvertising Specialty Institute Nov 2022 - PresentFeasterville-Trevose, Pennsylvania, United States• Manages and executes research studies from end to end; mixed methods research to extract feedback from participants to enhance and refine our multiple services within our platform.• Leads user focused collaboration sessions with team members and assists with user experience workshops such as empathy maps and user journeys.• Coordinates with cross functional teams to define research scope and creates delivery timelines that align with the company.• Attend yearly ASI Show conferences to recruit participants and assist with focus groups by demoing new features. -
User Experience ResearcherBioreference Laboratories Jun 2021 - Jul 2022United States• Developed and analyzed 60 research studies on 1,400 participants utilizing unmoderated usability studies, interviews, cognitive walkthroughs, and surveys through UserTesting.com.• Worked closely with UX designers and strategists using Figma to define study goals, highlight user insights and strategize next steps for iterative design.• Presented research findings bi-weekly to stakeholders on Microsoft SharePoint and Figma to improve development of patient portals and online healthcare system management. -
Product ManagerKiswe Mobile Jun 2019 - Jun 2021430 Mountain Avenue, Ste 106 New Providence, Nj 07974• Recruited participants from UserTesting.com and analyzed results from user behavior and feedback with mixed method research on two-week intervals.• Deployed agile development for company products, tracked sprint changes to 15 developers, and supported the company's vision using JIRA to improve design of products using user research.• Collaborated with multiple design, development, analytics, and creative teams and presented research study results to company bi-weekly. -
ResearcherMental Health In Design (Mid) Lab May 2018 - Jun 2021• Developed and refined surveys, cognitive walkthroughs, and interview questions in a virtual lab through iterative, collaborative approaches with a team of three researchers.• Collected thought and emotional responses from online participants using diet and fitness apps to enhance understanding of design features that elicit negative responses.
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Ischool Inclusion Institute ResearcherUniversity Of Pittsburgh Jun 2017 - Mar 2020• Collaborated remotely with five research members to execute a 20-month mixed-method research project using a Qualtrics survey investigating the relationship between social media and mental health. • Published and presented research at peer-reviewed international conferences for Information and Computing (iConference 2018, 2019, 2020) -
Graduate Student Worker And Student AmbassadorUniversity Of Pittsburgh Aug 2017 - May 2019• Represented the School of Information Science at the University of Pittsburgh by recruiting prospective students at high schools and at University of Pittsburgh events• Organized and enter graduate students’ information, ranging from transcripts to other sensitive documents, into databases• Counseled new students and answer different undergraduate and graduate questions from prospective students by email or meeting
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Graduate Student Worker And Student AmbassadorUniversity Of Pittsburgh Jul 2017 - Apr 2019Pittsburgh, Pa• represented the School of Information Science at the University of Pittsburgh by recruiting prospective students at high schools and University of Pittsburgh events• organized and entered graduate students' information, ranging form transcripts to other sensitive documents, into databases• mentored new students and answered different undergraduate and graduate questions from prospective students by email or meeting
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Resident AssistantUniversity Of Pittsburgh Aug 2015 - Apr 2017Pittsburgh, Pa• Mentor and advise residents concerning issues of all aspects of life at college.• Cultivate the relationships of 35 first year students through a cohesive floor community.• Advertise University resources and promoted events and programs through bulletin boards, informational flyers, and inclusive programs.• Maintain administrative responsibly through enforcement of University policies, conflict mediation, documenting and reporting incidents.
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Secretary Of Education DepartmentUniversity Of Pittsburgh Sep 2013 - Sep 2015Pittsburgh, Pa• Organized documents and lesson plans for a teacher in the Autism Department.• Constructed excel spreadsheets to document students’ grades in a timely manner.• Arranged the Autism events in Microsoft Word and assisted in creating worksheets with each event.
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InternshipBis Shrapnel May 2016 - Jul 201699 Walker St, North Sydney Nsw 2060• Fixed bi-annual and annual earnings for past years in Excel documents• Researched energy consumption rates and predicted industry consumption for future years• Collaborated with other intern to create business portfolios for potential business expenditures -
Camp CounselorWow! Science Camp May 2015 - Aug 2015Voorhees, New Jersey• Taught children ages 5-10 on mathematics, science experiments, and etiquette.Educated teenagers ages 13-15 on basics of programming, Java, and etiquette for high school
Christopher Frye Skills
Christopher Frye Education Details
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Frequently Asked Questions about Christopher Frye
What company does Christopher Frye work for?
Christopher Frye works for Optum
What is Christopher Frye's role at the current company?
Christopher Frye's current role is Senior Product Researcher.
What is Christopher Frye's email address?
Christopher Frye's email address is cf****@****nce.com
What schools did Christopher Frye attend?
Christopher Frye attended University Of Pittsburgh, University Of Pittsburgh.
What skills is Christopher Frye known for?
Christopher Frye has skills like Leadership, Research, Public Speaking, Java, Teamwork, Microsoft Office, Customer Service, Management, Microsoft Excel, Powerpoint, Project Management, Javascript.
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Christopher Frye
Indianapolis, In2lilly.com, lilly.com1 (317) 2XXXXXXX
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1wearefaculty.com -
Christopher Frye
Market And Customer Research & Evaluation Expert | Enabling Organizations To Leverage Data Assets And Develop Best-In-Class Customer ProgramsBoynton Beach, Fl -
Christopher Frye
Louisville, Ky -
1idahopower.com
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