Christopher G. Email & Phone Number

As a customer-oriented IT professional, I have a Master of Science in Management Information Systems and numerous technical certifications including:CompTIA Secure Infrastructure Specialist (CSIS)CompTIA Network Infrastructure Professional (CNIP)CompTIA IT Operations Specialist (CIOS)CompTIA A+ CompTIA Security+CompTIA Network+ CompTIA Server+I have a solid professional base and am adept at routinely contributing high levels of communication, guidance, customer support, and technical acumen. I thrive in remote, independent, or collaborative positions and possess strong time management and multi-tasking skills.As current Director of Implementation and Cybersecurity at Voyce Inc, I implement and train customers on the Voyce platform and have experience implementing internally developed applications. I lead a team of IT specialists deploying and supporting the Voyce platform throughout North America. I oversee the build process of all hardware, provide pre and post implementation technical support for project managers and customer success representatives. Other key skills include:• Cross-Functional Collaboration • Communication skills with strong critical thinking, complex problem-solving, and excellent public speaking skills.• Project management, deadline-oriented, time management• Process Improvement• Customer Relations / Relationship Building• Consistently participate in professional development activities and training courses to remain abreast on knowledge required for continued success.My technical proficiencies include:Microsoft 365, Jamf and Kandji MDM platforms, Apple Business Manager, Salesforce, medical robotics, Agile foundations, computer networking, technical support, operating systems (Windows, macOS and iPadOS), network engineering and system administration.