Chris O'Brien Email & Phone Number

Norristown, Pa, Us

Pennsylvania, United States

Plymouth Meeting, Pa

Senior Business Systems Analyst- Work with clients' and internal project teams to understand and document business requirements.- Develop business requirements documentation and communicate project requirements to developer.- Develop SOP documentation and communicate expectations to operational support analysts.- Lead data supplier onboarding calls and weekly check ins to communicate data integrity issues.Senior Data Analyst- Track supplier data submissions, identify, and investigate trend breaks.- Research file failures and record rejections.- Partner with data partner to resolve data quality issues.- Report weekly data quality concerns to client and data partner.

Essington, Pa

-Worked with Business Operations and Production Control resources to gain a thorough understanding of business, technical, and regulatory requirements.

King Of Prussia, Pa

Sr. Operations Analyst - Worked with distribution center management and personnel to assure proper staffing for inbound shipments and outbound customer orders. - Provided daily, weekly, and monthly reporting on KPIs for clients. - Monitored aged inventory levels and helped clients develop plans to alleviate stagnant inventory. - Communicated product concerns to distribution center personnel, coordinated product sample requests, and resolved inbound trouble items.Senior e-Commerce Business Analyst - Utilized Omniture Site Catalyst software to track, evaluate, and optimize site performance. - Managed client’s consigned inventory, including: product set-up and pricing analysis. - Provided business requirements to technical resources and assisted in planning, implementing, and validating site changes. - Led weekly meetings with distribution center personnel to resolve invalid cartons and trouble items. - Strong understanding of JDA, Omniture, and Microsoft Office.

Plymouth Meeting, Pa

Mortgage Loan Closer - Prepared loan documents using Ellie Mae (Contour) software. - Delivered loan package using Ellie Mae Mortgage Mail software. - Reviewed HUD-1 settlement statements and communicated with the settlement companies’ closers. - Prepared wire transfers and communicated with Post Closing department. - Designed document template to maximize efficiency in closing department.Mortgage Loan Consultant - Explained the array of mortgage products available and recommended the best product for the customer's needs. - Originated and processed loans from application, through underwriting, up to the closing table. - Walked customers through the mortgage process, answered questions and overcame objections, up-sold where available while acting with the customer's interest in mind. - Used Microsoft Office Suite to generate reports and communicate with customers and peers.

Various Locations, Pa

- Selected by District Manager to manage several stores lacking in leadership, discipline, and effective business practices. - Recruited, hired, evaluated and trained staff to reverse negative sales trends. - Applied extensive knowledge of retail market, sports, and fashion trends to merchandize products to maximize sales. - Reduced inventory shrink from greater than 2% upon arrival to .69% prior to April 2003 promotion. - 2002 Sales Pacesetter with a $128,546 sales gain over previous year's sales of approximately $1.5 million. - 2001 Sales Pacesetter with $103,877 sales gain over forecast. - Achieved Rookie Store Manager of the Year in 2001 based on success with sales, service, profit and wage control.

Masters, Information Science

Bachelor Of Science (B.S.), Marketing