Christopher Gary Email & Phone Number

Philadelphia, Pa, Us

St. Louis, Mo, Us

As the Branch Manager, I oversee the successful implementation of tasks while supervising 4 teams and a fleet of 180, ensuring compliance with all specified operational procedures and established standards to maintain operational excellence. I coordinate with clients to elevate company standards while leading the deliverance of services through hands-on support, applying best practices to guarantee the effective implementation of procedures.I lead all activities for this role, including goal-setting and forecasting, to ensure revenue boost and enhanced productivity. Further, I provide comprehensive mentorship to employees as necessary, cultivating valuable individual knowledge and skills while boosting teamwork and elevating overall standing compared to the competition.

St. Louis, Mo, Us

In this role, I increased operational efficiency by mentoring personnel on management principles, industry practices, company procedures and technology systems, conducting staff performance and operational productivity meetings. I demonstrated in-depth knowledge in formulating successful business concepts and customer sales strategies to effectively reach the target market & marketing strategies, improving sales performance and revenue.Moreover, I partnered with a local body shop for an easier rental process, including insurance rentals. I also assumed the lead for all daily activities, set timely goals, and showcased forecasting skills to improve overall branch revenue.Key Achievements: Top 10 in revenue improvement (May, June, September) Increased net profit by $186 IPC YTD, net other by $40 IPC, and insurance res count from accounts by 75%

St. Louis, Mo, Us

As the Station Manager, I elevated customer experience via comprehensive employee training and proper preparation of vehicles. I enthusiastically promoted a competitive environment with area employees to increase area sales and overall customer service scores while providing successful assistance in developing area employees into Assistant Managers.Key Achievements: #1 Station Manager within the designated group for insurance sales and #2 in car class upgrades (November) #2 Airport in Northeast in car rental upgrades in December and #3 in January Achieved the highest customer service score for Airports in the Northeast (November) 4 Elite Winner Award recipient

St. Louis, Mo, Us

In this role, I oversaw all fleet logistics and operations for 200 car locations in Irondequoit, boosting efficiency. I built relationships with local body shops and mechanics, providing customized services to elevate loyalty. Furthermore, I utilized organizational skills in scheduling meetings with potential clients; collaborated with the Area Manager.Key Achievement: Promoted to Flagship Assistant Manager of the Greece branch with over 330 vehicular operations Surpassed the prior year's branch total revenue each month.

St. Louis, Mo, Us

In this role, I provided custom-fit and successful resolutions to overdue car rental issues while observing all company guidelines, professionalism, and high-quality customer service to boost satisfaction. I also fulfilled fleet needs, scheduled and maintained, and met site requirements to avoid operational interference. Key Achievements: A multiple-time qualifier in the group ranking matrix Promoted to a higher-volume location within the 3rd month of employment Completed various promotional interviews to become a Management Assistant

St. Louis, Mo, Us

Bloomsburg, Pa, Us

Playing my 3rd year of varsity football at Bloomsburg University as a defensive end. Currently a 1st Team All Conference, All Region and 2nd Team All American after the 2016 season, finishing 8th in the country for D2 with 12.5 sacks.

Cleveland, Ohio, Us

As a Retail Banking Intern, I supported relationship managers and Key Bank investment specialists handling accounts and deal closings. I assisted clients by providing account upkeep education and updating clients on current financial wellness benefits and features to establish trusting relationships resulting in overall elevated satisfaction. In addition, I exemplified skills in processing customer transactions, including cash, checks, transfers, and statements.

As a Keyholder, I resolved customer complaints or issues to strengthen the store's reputation and help grow customer relationships. I spearheaded employee training on task completion and learning the organization's computer programming system while showcasing excellent management skills in overseeing the operations of a team of store employees. Additionally, I handled excellent customer service operations to enhance customer purchasing and payment processes.

Philadelphia, Pa, Us

In this role, I authored various articles on the HR website using CQ5 and analyzed Glassdoor employee feedback, coded information to pinpoint opportunities for targeted employee engagement initiatives feedback. I supported the HR team, focusing on delivering communications to drive employee engagement, as well as on event management operations and providing suggestions to senior leadership to influence judgment. Moreover, I identified needs and implemented 10 campus events to promote the organizational Mission, Vision, & Values. I also handled logistics, travel itineraries, and accommodations, utilizing organizational skills for smoother movement.

St. Louis, Mo, Us

In this role, I ensured healthy relationships by marketing with local body shops, dealerships, and insurance companies. I contributed to improving business flow and sales growth by collaborating with management to strategize sales goals. Furthermore, I showcased outstanding knowledge of numerous company car protection products and services, providing valuable education to clients to boost customer sales and successfully contributing to overall revenue.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Education record