My role at Wipro was focussed on operational responsibility for a large team of Wipro engineers working at Lloyds Banking Group covering the full SDLC in an agile environment. This drew on my experience of managing and sustaining multi-year services contracts with challenging client relationships, demanding delivery organisation performance targets and a wide range of complex team issues to resolve.

I set very high standards across IT programs to meet delivery commitments and achieve the desired business outcomes. Proficient in the optimisation of cost, risk and schedule as programs and business conditions evolve. My skills and experience have developed over a 30 year period working for Lloyds Banking Group, IBM and PricewaterhouseCoopers. These organisations have exacting standards for delivery quality, benefit realisation and technical innovation which have remained with me and are core to my work ethics and approach.

I have as established myself as one of the most experienced program managers across The Consumer Servicing organisation working on a wide range internet banking initiatives. The MBNA program required me to build a complex project organisation around all of the Consumer Servicing feature teams to deliver a new internet banking platform to support the launch of a new LBG brand. As part of the Strong Customer Authentication (SCA) logon journey delivery I was the Delivery Lead for three separate agile teams who are delivering key logon components for the desktop and mobile channels. I have now joined the central Major Core Programes team to work on cross buiness program initiatives.

Directly reporting to the IT Director and responsible for delivering a new digital signing solution for customers to accept their car insurance premium credit agreement to meet FCA regulations for Consumer Credit Agreements. This project was used to trial the first use by Close Brothers of agile delivery. I worked closely with a highly experienced scrum master on all aspects of agile delivery which was adopted for wider use across the organisation.

Program/Project Manager reporting to Executive Partners and responsible for delivering client solutions across the banking, telecommunications and public sectors.

Project Manager reporting to Executive Partners and responsible for delivering solutions for European telecommunication clients