All the duties of a good father. Performing various computer repair, and support duties, Installation of new PCs' home networks and printers. Software troubleshooting to include Window's 11, 10, 8, 7, Vista, XP, 2000, me and 98. Application software installation setup and troubleshooting to include Microsoft Office, various instant messaging services, web browsers, and email programs. Taking the time to explain things to my customers in layman's terms so they are easy to understand. Support is done via phone, or personal residence, and customers residences.

I assisted the driver in the delivery of packages. This was a very physical outdoor position working in all weather conditions and variable temperatures with continual walking and lifting of packages that typically weigh 25 to 35lbs, and may weigh up to 70 lbs. The position required excellent customer contact skills, ability to read delivery addresses, and compliance with UPS appearance guidelines.

Customer service first and foremost. Handling customer's questions taking phone orders following up on customer's emails for our e-commerce site www.partyfavormall.com. I also had the duty of product research, pricing and publishing new products to the site via the asp.dot net store front. Forwarding orders to drop shippers to be shipped to our customers. Working daily with search engine optimization, keyword research to be used on the site. I was trained in Search Engine Optimization (SEO), and keyword research via www.stompernet.com. Wrote for various blogs such as www.partyplanningandmore.com and www.giftwrapandmore.com to drive traffic to the site. I worked with Windows Vista Business, Office, Word Tracker, Outlook, and SEO Elite on a daily basis.

Re-manufacturing of various laser cartridges to include HP, Lexmark, Dell, Samsung, and Okidata. This process includes the disassembling of the cartridge replacing worn parts troubleshooting, and testing. Customer service consists of a pos system, handling phone calls, and quoting prices.

Basic Repair and preventive maintenance of various Canon copiers to include desktop and floor models. Preventive maintenance was the main duties to include inspection of common wear parts and cleaning and testing of the machine. The ordering of replacement parts updating of service logs for each machine. I also had various other not McCartney's positions to include factory and light industrial positions.

Contact potential customers for various companies including AT& T and Qwest, to solicit various products and services such as long distance calling plans and features to include caller id and home voice mail. I also contacted people on behalf of various charitable organizations to including MADD, SADD, and Children's Wish Foundation to enlist financial support. Also contacted potential customers for credit card companies such as Providian, Fleet, and Discover to solicit the opening of new credit accounts and balance transfers. This position also involves constant data entry, use of Windows NT Workstation, customer service, completion of company paperwork, and following strict FCC guidelines.