Christopher Gelinas Email & Phone Number

Plaistow, New Hampshire, United States

Dover, Nh

188 Jones Ave Portsmouth Nh 03801

Responsibilities Include:• Serves as leader who sets vision, operating philosophy, and tone of the Assisted and Independent Living residence• Manages and implements assessment and service plan development on admission and at regularly scheduled intervals• Interprets personnel practices within policy guidelines and recommends changes if necessary• Manages formal system of communication to ensure routine and emergency information is efficiently distributed to staff, customers, and corporate office • Authorizes purchases of supplies and equipment within established budgetary guideless • Overseas and assists in preparation of annual budgets for • Ensures all opportunities to generate ancillary revenue are fully maximized and reviewed monthly• Assures completed business plan is effective and being followed for current fiscal year• Oversees physical operations, including staffing, of Assisted and Independent Living community

188 Jones Ave Portsmouth Nh 03801

Responsibilities Included:• Contributed to development of an interdisciplinary plan of care/resident service plan• Supported environment which was respectful, team oriented and responsive to concerns of staff, patients/residents and families• Facilitated group and individual activities• Encouraged patient/resident and family involvement in activities based on patient/resident interest, preferences and life story• Provided resources and materials to address special interest of patients/residents for independent engagement• Ensured recreation equipment and supplies required to meet the needs of the patients/residents were consistently available• Assisted in organization, maintenance and storage of Recreation Department supplies• Transported patients/residents to and from Recreation programs

Dover, New Hampshire

Responsibilities Include:• Helping with the recording of commercials and daily segments• Editing and processing of commercials• Create production orders for commercials that would air in the future• Record Commercials for the station• Transporting equipment, setting up and tearing down equipment at events• Excellent customer service skills enabling you to interact with and get station listeners involved in station promotions.• Taking pictures and video at events • Clerical office work may include: returning listeners phone calls, mailing out prizes, organizing on air giveaways, writing copy for promotions

7 Central Street

Responsibilities Include:• Troubleshoot, resolve and respond to customer questions received via phone, e-mail, and chat communications with a high degree of customer service, technical expertise and timeliness.• Handles incoming telephone calls, covering limited range of customer services in a prompt and professional manner, obtaining all information for resolution of transaction.• Maintain current knowledge of all product offerings and technical support procedures in order to provide accurate and timely information and solutions to customers.• Answer questions regarding service features, options and pricing.• Answer questions regarding use of service with various hardware and software platforms.• Walk customers through common hardware and software configurations to maximize product functionality.• Troubleshoot basic network and modem functionality.• Schedule on-site service calls when necessary.• Interact as needed with various personnel and departments to ensure resolution of customer transaction.

Master'S Degree, Health/Health Care Administration/Management

Communications, Film And Media Studies, 3.25 Gpa

Bachelor'S Degree, Communication And Media Studies