Christopher Getz Email & Phone Number

Peachtree Corners, Georgia, Us

Start, Gather, Decide, Process, and manage all State of Arizona Long Term Disability Claims. Initiate contact with prospective claimants, interview claimants about disability, occupation, workers compensation, and Long Term Disability Claim. Approve or Deny Long Term Disability Claims, and work with Arizona State vendor on managing all claims for the system and state. analyze insurance, claim, state and company policies to determine and process Arizona State Long Term Disability Claims.Manage and respond to claimants inquiries post approval via text, phone, email, and chat.

Philadelphia, Pennsylvania, Us

Process and Manage FLMA and Sick Pay Leave benefits for a wide range of companies and states.Communicates and manages the overall claims process from start to return to work finish process.Advises Human Resource representatives on best practice, process, and procedure for their leave of absence claims.Advices employee, hr, and manager of the process for completing leave of absence.Manages case load of 300 or more employee for any and all leave of absence.

New York, New York, Us

Inbound Client Support Specialist dedicated to client's, client resolution, client success, and client account management. Assist with handling all client situation,inquiries, and concerns. More specifically direct focus on the client well being, and success with there insurance policy and account while directing clients towards the correct health care and there needs. Analyze growing data trends within regard to client experience, and client relations within the scope of Insurance and individuals. Provide direct feed back and summary on data trend to team and team leaders. Assist in running team group huddles and meeting. This includes conducting ice breakers, reviewing training, and guiding other representatives in there correct path.

Chicago, Illinois, Us

Work directly with and mange third party customer service representatives in facilitatingresolutions to various diner needs within the scope of issue resolution and customer servicemanagement.Continually monitoring diner profiles with a range of job tasks that relate to the diner experience.Specifically challenging myself to manage the social media platform, along with our diner chatque. Participated in Fraud related inquiries that would occur on the diners account.Completed Mentorship Management program, where in participants engaged in additionalmanagement responsibilities including: Running team huddles, Professional managerialskillsets, people projects.Participated in the Over the Top Pilot. In the pilot team member would assist drivers duringafterhours with their orders. This service allows for smooth and quick resolution to accountissues during a time that would not normally have a manager available.

San Francisco, California, Us

Facilitated calls between partner/driver and various departments including insurance,finance, bankruptcy, and compliance. Filled various compliance forms for partner concerns& vehicle issues.Completed email based problem resolution specifically in regard to partner concerns,compliance issue, accident, or driver conflict resolution.Researched direct partner concerns, complaints, and inquiries with an emphasis onchampioning all partners with outstanding customer service.

Rochester, Ny, Us

Guided representatives through setup and maintenance on time and attendance softwareand time clock hardware. Operated closely with payroll department to ensure seamlesstransition of human resource dataAssisted client representatives with complex walkthroughs of the time and attendancesystem including the employee interface, manager interface, and Administratorconfiguration.

Mesa, Arizona, Us

Supported Licensed Financial Advisors in field with all requests. Facilitated paperwork,reports, visuals, client information, and market data for financial advisors and their clients.Advised Chief Operating Officer on how the client profile database is maintained properlyand efficiently including statistical systems analysis and reporting. Analyzed client datafrom one web based system to another, and conducted transfer, and archive of clientrecords.

Westlake, Texas, Us

Account Solutions Analyst facilitate conversations with clients, branch representatives &Manager, and internal patterns for the purpose of updating and maintaining various typesof accounts. Specialize in opening and servicing organization and commercial accounts forretail, advisor, and managed accounts.MS DOS systems proficient to generate, answer, and finish client requests. Proficient inweb based application for internal partner and clients in complex research request,complaints, and general requests.

Atlanta, Georgia, Us

Researched accounts payable and accounts receivables in regards to all special-order mistakesand errors at the store.Inbound and outbound phone sales, support, and control. Tracked and reported accountreceivable and accounts payable for all incoming and all outgoing special orders including kitchenand bath remodels.

Associate'S Degree, Emergency Management / Engineering

Diploma