Christopher Getz work email
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Christopher Getz personal email
Dedicated professional committed to fostering a productive, cohesive, and positive environment viabuilding and maintaining a strong purpose in client/business relationships within the scope ofchampioning all clients. Strong contributor, passionate in developing both personal and professionalgrowth within myself and others. Possess a keen desire to deliver superior internal and externalclient/business resolution, support, service, and productivity.Eleven Years of business advising, analysis and reporting using various MS DOS, Microsoft, andweb based systems.- Nine years of intense internal and external client resolution via phone, email, IM, and directcontact.- Six Years of Creating and implementing numerous training and operations procedures betweenretail and corporate business.-Five Years of advanced detailed oriented research/resolution for numerous corporate businessrequests, client requests, and complex business matter.-Three year of conducting one on one training/implementation of new employees, clients, andrepresentatives.Gallop Strengths: Woo, Includer, Positivity, Activator, Futuristic
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Disability Benefits SpecialistBroadspire Sep 2022 - PresentPeachtree Corners, Georgia, UsStart, Gather, Decide, Process, and manage all State of Arizona Long Term Disability Claims. Initiate contact with prospective claimants, interview claimants about disability, occupation, workers compensation, and Long Term Disability Claim. Approve or Deny Long Term Disability Claims, and work with Arizona State vendor on managing all claims for the system and state. analyze insurance, claim, state and company policies to determine and process Arizona State Long Term Disability Claims.Manage and respond to claimants inquiries post approval via text, phone, email, and chat. -
Benefits Claims ExaminerMatrix Absence Management Sep 2020 - PresentPhiladelphia, Pennsylvania, UsProcess and Manage FLMA and Sick Pay Leave benefits for a wide range of companies and states.Communicates and manages the overall claims process from start to return to work finish process.Advises Human Resource representatives on best practice, process, and procedure for their leave of absence claims.Advices employee, hr, and manager of the process for completing leave of absence.Manages case load of 300 or more employee for any and all leave of absence. -
Concierge SpecialistOscar Health Feb 2020 - Sep 2020New York, New York, UsInbound Client Support Specialist dedicated to client's, client resolution, client success, and client account management. Assist with handling all client situation,inquiries, and concerns. More specifically direct focus on the client well being, and success with there insurance policy and account while directing clients towards the correct health care and there needs. Analyze growing data trends within regard to client experience, and client relations within the scope of Insurance and individuals. Provide direct feed back and summary on data trend to team and team leaders. Assist in running team group huddles and meeting. This includes conducting ice breakers, reviewing training, and guiding other representatives in there correct path. -
Customer Experience ManagerGrubhub Oct 2018 - Feb 2020Chicago, Illinois, UsWork directly with and mange third party customer service representatives in facilitatingresolutions to various diner needs within the scope of issue resolution and customer servicemanagement.Continually monitoring diner profiles with a range of job tasks that relate to the diner experience.Specifically challenging myself to manage the social media platform, along with our diner chatque. Participated in Fraud related inquiries that would occur on the diners account.Completed Mentorship Management program, where in participants engaged in additionalmanagement responsibilities including: Running team huddles, Professional managerialskillsets, people projects.Participated in the Over the Top Pilot. In the pilot team member would assist drivers duringafterhours with their orders. This service allows for smooth and quick resolution to accountissues during a time that would not normally have a manager available. -
Partner Support AnaylstUber Jun 2017 - Jan 2018San Francisco, California, UsFacilitated calls between partner/driver and various departments including insurance,finance, bankruptcy, and compliance. Filled various compliance forms for partner concerns& vehicle issues.Completed email based problem resolution specifically in regard to partner concerns,compliance issue, accident, or driver conflict resolution.Researched direct partner concerns, complaints, and inquiries with an emphasis onchampioning all partners with outstanding customer service. -
Human Resources Business AdvisorPaychex Jun 2016 - Jun 2017Rochester, Ny, UsGuided representatives through setup and maintenance on time and attendance softwareand time clock hardware. Operated closely with payroll department to ensure seamlesstransition of human resource dataAssisted client representatives with complex walkthroughs of the time and attendancesystem including the employee interface, manager interface, and Administratorconfiguration. -
Client Relationship Executive AnalystPublic Safety Financial/Galloway Oct 2015 - Feb 2016Mesa, Arizona, UsSupported Licensed Financial Advisors in field with all requests. Facilitated paperwork,reports, visuals, client information, and market data for financial advisors and their clients.Advised Chief Operating Officer on how the client profile database is maintained properlyand efficiently including statistical systems analysis and reporting. Analyzed client datafrom one web based system to another, and conducted transfer, and archive of clientrecords. -
Financial Resolutions Analyst - Account SolutionsCharles Schwab Oct 2012 - Oct 2015Westlake, Texas, UsAccount Solutions Analyst facilitate conversations with clients, branch representatives &Manager, and internal patterns for the purpose of updating and maintaining various typesof accounts. Specialize in opening and servicing organization and commercial accounts forretail, advisor, and managed accounts.MS DOS systems proficient to generate, answer, and finish client requests. Proficient inweb based application for internal partner and clients in complex research request,complaints, and general requests. -
Special Service SpecialistThe Home Depot Oct 2006 - Oct 2012Atlanta, Georgia, UsResearched accounts payable and accounts receivables in regards to all special-order mistakesand errors at the store.Inbound and outbound phone sales, support, and control. Tracked and reported accountreceivable and accounts payable for all incoming and all outgoing special orders including kitchenand bath remodels.
Christopher Getz Education Details
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Mesa Community CollegeEmergency Management / Engineering -
Marcos De NizaDiploma
Frequently Asked Questions about Christopher Getz
What company does Christopher Getz work for?
Christopher Getz works for Broadspire
What is Christopher Getz's role at the current company?
Christopher Getz's current role is Long Term Disability Claims Manager.
What is Christopher Getz's email address?
Christopher Getz's email address is cg****@****hub.com
What schools did Christopher Getz attend?
Christopher Getz attended Mesa Community College, Marcos De Niza.
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