As a commercial manager at Interhalt, I manage and oversee the sales and customer service operations of a leading services company in Mexico. I am responsible for developing and implementing strategies to increase customer satisfaction, retention, and loyalty, as well as generating new business opportunities and partnerships. I have an international business degree from Instituto Politécnico Nacional, where I acquired skills and knowledge in data science, project management, and international business. I am also fluent in Spanish, English and French. I have a passion for learning and improving myself, and I have completed multiple certifications in teamwork, IELTS, and data science. I am an analytical, enthusiastic, and empathetic professional, who values teamwork, excellence, and innovation. I enjoy working with diverse and multicultural teams, and I always strive to deliver high-quality results and solutions. My goal is to grow and develop professionally in the commercial, administrative, and logistics area, and to contribute to the success and growth of the organization I work for.