Christopher Gillett Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, California, United States

Los Angeles, California, United States

Government Sales Account Executive 01/2022 to 12/2023Responsible for managing & developing large scale government solutions with a primary focus on the K-12 education vertical. Supporting school districts across the Southern CA region with establishing the necessary tools needed for developing their student distance learning programs. Territory consisted of managing & developing over 150 city, state, local government & nonprofit entities within the Los Angeles Metropolitan market.Additional Responsibilities included:• Strategic account planning and execution through analytics (Network, Market Penetrations & Buying Cycles)• Sales funnel management, forecasting, 30, 60 & 90 day projections with Salesforce.com (CRM)• Migration planning, management with cross functional teams, director & executive level partnerships • Create & perform large scale product and service presentations with all levels of leadership• Promote, sell & service wireless technologies across entire account portfolio

Los Angeles, California, United States

As part of Spectrum Enterprise, I assisted companies large and small with their connectivity, telecom, and content needs. Spectrum Enterprise provides businesses a powerful suite of solutions and options that can be customized to fit their business needs. From high speed internet for a few employees, to dedicated secure Fiber connectivity for large corporations with presence in multiple domestic markets, to unified IP communications.

San Francisco Bay Area

L2 role in AT&T B2BBusiness-to-Business (B2B) · Cold Calling · New Business Development · Lead Generation · Sales

San Francisco Bay Area

As part of Comcast's Enterprise Business Sales Team, I assist companies large and small with their connectivity, telecom, and content needs. Comcast provides businesses a powerful suite of solutions and options that can be customized to fit their business needs. From high speed internet for a few employees, to dedicated secure Fiber connectivity for large corporations with presence in multiple domestic markets, to unified IP communications.

San Jose, Ca

Act as a trusted advisor for strategic businesses by identifying solutions to improve efficiency and drive productivity. - Solidify partnerships by recommending solutions that will benefit my customerUtilizing a solutions-based approach, I work with my customers to identify areas within their business where technology can be used to drive operational efficiencies, increase productivity and improve worker safety to grow profitability & optimize ROI on capitol investments. I am responsible for overseeing all aspects of the sales lifecycle, from initial contact through implementation, as well as nurturing the ongoing partner relationship by building effective partnerships that foster on-going sales growth and customer satisfaction to ensure client retention and satisfaction.• Project managed accounts ranging from 200 lines – 1000 lines• Growth: 116% to plan IoT: 186% to plan (2017)• Mentor Account Managers in role less than 1 year

Las Vegas, Nevada

As a Business Account Executive I was responsible for strategically identifying, prospecting and growing mid to high volume market business accounts. This was a quota based position calling on prospective wireless customers with the intent of identifying new business opportunities. Through solutions based selling, I would analyze customer needs, identify and customize wireless/voice/data products and services to provide a measurable impact to their business. The primary role of this position was to build a revenue generating sales pipeline that primarily consisted of prospective accounts. I used my ability to effectively build and manage a sales funnel and made high volume of cold calling, information gathering, appointment setting, and closing of general business accounts to achieve all sales quota metrics. In addition, I will worked side by side with decision makers as a professional consultant to analyze wireless business needs and make recommendations on solutions that will benefit the customer.• Nominated and accepted into the National “L.E.A.D” Program 2016• Implemented and lead Desert Territory Business Account Specialist program• Finished 107% to Growth and 113% to IoT Quota in 2016• Won 3 of the largest customers in Las Vegas

Oahu Hawaii

My duty as a sales manager was to develop my team into sales leaders themselves and help structure their commissions to be top earners not only in the district but region wide. Culture was my main drive to influence any sales team in any selling atmosphere. Performance Management: Lead team to meet and exceed assigned quotas and manage churn. Assess individuals and team performance and initiate development plans to narrow competency gaps. Ensure retail area storefront, merchandise and literature is in conformance with the merchandising plan.Staffing/Employee Relations: Develop, train, motivate, and coach sales team to produce desired high performance results. Analyze staffing needs of the store and provide hiring and promotion decisions, and initiate disciplinary action, as appropriate.Customer Retention: Maintain and grow existing customer base and manage churn. Ensure that customers and prospective customers are treated with the highest levels of courtesy and professionalism. Resolve escalated customer complaints in a timely and empathetic manner.Market & Industry Knowledge: Maintains knowledge of company and market promotional elements. Remain current on all wireless products and services, industry and competitive trends, and reinforce findings with the team.• Helped to bring Bottom 10 location to Top 20 location (#1 in the Hawaii market)• Lead Pull Thru Sales in the Hawaii Market/NCNH Region (62% pull thru)• Location was repeat winners within the “Triple Crown” recognition program• Mentored and developed Solution Specialist through local leadership development program

Oahu Hawaii

Sales Results: Meet and exceed quota/revenue target for net activations, customer renewals, accessories, handsets, and enhanced services. Demonstrate equipment functions and network capability. Perform rate package evaluations and propose solutions that best benefit the company and the customer.Customer Retention: Maintain and grow existing customer base and manage churn. Contact existing customers for contract renewals, and various data, accessory, and handset upsell opportunities. Ensure customer satisfaction and resolve all customer issues and concerns.• #3 in the Northern California region (Hawaii) overall growth (1,024 Gross Grains)• Nominated and accepted into the “W.I.M.S” Leadership program (2013)• Winner Circle recipient

Los Angeles, California

Worked directly with DM to provide insight to sell high revenue customers that would align with business objectives. Took on several champion roles that built effective sales teams to sell the right data, right plan, and right device to each customer. In addition grew retail-to-business customers for each store location.• Top 5 overall representative within Southern California region (2011)• Winner Circle recipient