Christopher Gilman Email & Phone Number

Los Angeles, CA, US

El Segundo, CA, US

• Oversee internal Asset Management and Property Management groups
• Create SOPs for every aspect of property operations including management, maintenance, construction, and financial management
• Provide structure and framework for asset management team to effectively track and oversee rehab projects, financial expectations, rehab budgetary requirements, and marketing and leasing efforts
• Implement standards for effectively tracking and evaluating maintenance costs and efficiency

El Segundo, CA, US

• Bid Renovation projects to ensure they meet budget targets
• Oversee 3rd party contractors and vendors
• Manage unit interior and exterior/common area renovation projects to ensure they meet desired specifications, quality standards, timeline, and budget
• Analyze and interpret property level information including historical operating statements, budgets, leases, and loan agreements
• Evaluate comparable properties and market rent levels to ensure portfolio properties maximize revenue
• Prepare property and portfolio level financial analysis and investment valuation

Arlington, Virginia, US

• Senior Community Manager for 805 units and 20,000 square feet of retail space across 2 communities and 3 mid-rise buildings
• Regional Sr. Sales leader responsible for driving sales performance for the region, providing feedback and insight for new national sales initiatives, ensuring sales training is productive for new hires, among other.
• Community Manager responsibilities listed below apply in an elevated role
• Partner with Portfolio Director to create budget assumptions for following year
• Conduct quarterly market surveys pertaining to performance (BRR, Move-in/Renewal rent growth, etc.) against scorecard competitors
• Drive SOPs for both sides of the house (office and maintenance) to ensure customer service levels are maintained, revenue is maximized, and expenses are controlled

Arlington, Virginia, US

• Community Manager for 482 apartment homes and 20,000 square feet of retail
• Manage all financial aspects of the operation of the community
• Developed SOPs for maximizing revenue and controlling expenses
• Ensure all KPIs are met/exceeded: Sales Targets, Renewal Conversion, GP, BRR, NOI, Market/Effective rents, etc.
• Manages and supports direct reports through development support (coaching), performance reviews, improvement counseling discussions, etc.
• Partner with Sr Maintenance Manager to conduct community inspections, address outstanding items and determine viability of long-term Non-Routine/Cap-Ex projects to provide an optimal customer/associate experience

Arlington, Virginia, US

• Supervisor for 2 consultants at a Lease-Up of 323 Homes
• In addition to responsibilities listed under SSS position for San Diego:
• Attend weekly meetings with the Asset Management team and compile leasing/lead reports focused on budgeted rents, absorption rates, leasing/lead activity, closing ratios, expiration details, etc. and address building.
• Conduct competitive market analysis and keep apprised of changing market conditions on a weekly basis.
• Created highly detailed automated excel spreadsheets to automatically track sales goals, leased vs pro-forma rents, effective rents, concession summary, expiration profile, and absorption rates.
• Identify areas of potential improvement for design, development, and construction and work closely with associated teams to address and pivot when necessary to ensure an exemplary customer experience i.e. secured.

Arlington, Virginia, US

• Floating supervisor for 3 consultants for 361 units in total in the Fashion Valley
• Complete monthly, quarterly, and annual variance reports for both communities
• Work closely with maintenance mgr. to supervise vendors and coordinate projects
• Experience with Vendor contracts/bids from initial contact to finalized contract/payment setup
• Budget control and analysis responsibility with focus on gross potential, market rents, loss/gain to lease, and vacancy loss.
• Responsible for the development, implementation and monitoring of programs to maximize revenue, control expenses, and improve customer satisfaction

Arlington, Virginia, US

• In addition to community consultant responsibilities also was in charge of ensuring leases were signed in a timely fashion and deposits were paid in full within 48 hours
• Helped manage three community consultants and acted as a collective voice for sales representatives
• Conducted all LRO completion by assessing competitor market and ensuring data and pricing was entered properly
• Worked closely with Resident Services Coordinator to schedule construction and redevelopment work with residents including entire apartment and amenity renovations. Accompany prospective renters during visits to and.

- Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas. - Negotiate the lease of specific apartments and complete and review appropriate documents and forms. - Market vacant space to prospective tenants.

- Prepare legal correspondence, and organize and maintain documents in paper or electronic filing system. - Scan or read incoming materials to determine how and where they should be classified or filed. - Perform periodic inspections of materials or files to ensure correct placement, legibility, or proper condition.