Dispatch Agent
CurrentAccountabilities and Responsibilities include;Ensure a high level of customer service is provided to all passengers and crewEnsure all aircraft are handled and dispatched in compliance with all regulatory, airline, company and departmental policies and proceduresCo-ordinate all dispatch and ramp activities during the turnaround of passenger, freight and FBO aircraft ensuring this is done in accordance with all operator and local proceduresPrepare load distribution and loading instruction reports for passenger and freight aircraftCo-ordinate information with relevant parties via FIDS, SITA, Phone and EmailCompetent in RT communication processes including ground-to-air radioLiaison with Airfield Operations on the efficient allocation of parking stands for all aircraftMaintain an accurate log of aircraft movements and associated dataA working knowledge of the Air Traffic Control system, including CFMU, ATC Slots (CTOTs) and IFPS re-routesKnowledge of aviation weather, including decoding METARS, TAFS and SIGMETPrepare and complete Crew Briefings for all flight movementsCarry out the headset function for pushback processes for small to wide body jetsComply with Company and Departmental uniform and PPE regulationsCarry out Ground Services Band 1 skillsEnsure we operate in a safe environment and demonstrate a clear understanding of Health and Safety policies and proceduresMinimise the incidents and accidents within our working environment and promoting a safe working environment for all staffDeliver a quality service within the budget costs of the CompanyInterface with relevant internal and external stakeholders, positively promoting Glasgow Prestwick International Airport