Christopher Glasgow Email & Phone Number

Stayton, Oregon

• Maintaining N-Central Solarwinds software for customer Anti-Virus and computer monitoring services.• Troubleshooting software and hardware issues physically and digitally for residential customers.• Diagnosing and resolving computer and local network issues for business customers.• Following up with clients to ensure that resolutions are satisfactory.• Developed invoices and summaries of work done for clients using Microsoft Office.• Utilizing scanning software to eliminate malicious software that is present on client’s computers.

Salem, Oregon

• Inventory management - setting stock levels and reorder points.• Quality assurance for resale parts• Train new staff and oversee new hire performance.• Perform pre-delivery quality control to ensure functionality.• Install complex wiring harnesses for first responder vehicles

Ashburn, Va

• Address and resolve customer complaints and issues.• Daily interaction with customers.

Sterling, Virginia

• Provide customer service on sales and return transactions.• Performed loss prevention practices.• Night management responsible for balancing cash drawers and making daily deposits.

Sterling, Virginia

• Assist customers with ordering replacement parts by inspecting equipment or interpreting customers' description of malfunction• Answer customers' questions about merchandise and advise customers on merchandise selection.• Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.• Stock shelves, racks, cases, and tables with new or transferred merchandise.