Christopher Glover Email & Phone Number

Columbus, Ohio Metropolitan Area

-Monitor the status of various company applications and assist in troubleshooting issues with these applications. -Monitor network status and coordinate with appropriate teams when there are network issues.-Provide coordination when larger issues dictate that multiple teams inside the company and external teams need to find solutions to issues affecting.

• Take First Notice of Loss auto claims for a major insurance company under contract with Safelite.
• Take recorded statements from members and claimants for claims.
• Assign claims to appropriate level licensed Adjusters with the contracted company.
• Assign liability for simple vehicle claims.
• Take, process, and settle single vehicle claims.
• Advise insureds on the coverage limits that their policies carry in regards to the claim that has been filed.

Columbus, Ohio Metropolitan Area

• Took calls in a friendly manner that displayed concern and empathy for the customer’s concerns.
• Resolved customer issues quickly and accurately.
• Took shipping orders for customers; maintained the accuracy of order information and protected their financial information.
• Maintained, updated, and protected customer account information.
• Coordinated calls between shipment trucks seeking the store docking locations and managerial staff at store levels.
• Helped to train new employees on job responsibilities, policies and procedures.

Associate'S Degree, Cybersecurity

Bachelor'S Degree, History

Associate Of Arts - Aa

Associate Of Science - As