I’m a great listener. And this is an all too often under-appreciated, and underutilized, skill.Everyday, I listen, for a living. Really listen.To the stories of families at their wit’s end.To the struggles of working parents juggling kids and aging parents.To the challenges of our caregiving staff.In listening, really listening, I’m able to make a difference in the lives of both our client families and our caregivers. Bringing them together, through 2nd Family Home Care, in a way that makes life easier.Sometimes, there are difficult conversations. But these are my specialty.Never one to shy away but always with an eye on the value of the relationship at the center.After spending most of my career in sales & marketing leadership, I’ve fulfilled my dream of owning a family business, specialized in improving the daily lives of the elderly & the families. Senior care, and business ownership, is a space for listening. Listening to what people really need. It’s also common to have fearless, honest conversations. These areas are where I deliver the most value for my clients, strategic partners and staff.I am part of the sandwich generation – raising children and caring for aging parents & grandparents at the same time. Having experienced first-hand the juggle that family caregivers manage day after day, I know the journey is fraught with dramatic highs and humbling lows. Every day, I am determined to deliver the very best care experience for our client families while helping to lighten their caregiving load. I am also dedicated to offering competitive pay and a supportive work environment to our employees, many caregivers at home and at work. Senior care is a space where I can use my unique skill set to work with clients, families, caregiver staff & stakeholders:• Building & leveraging relationships • Listening skills• Navigating difficult conversations, both internal & external communication• Operations expertise, including recruitment, orientation, staffing and compensation• Creative thinking• Adaptability• Problem-solving