Christopher Godfrey Email & Phone Number

Canada

Toronto, Ontario, Canada

Chief of Staff to Senior VP, IBM Expert Labs and Learning. One of IBM’s largest divisions with signings and revenue commitments in the billions. The role provides a view of what it takes to grow and run an organization while providing real input into decisions that affect the business. As Chief of Staff, one of the essential duties is to ensure your leader is carrying out the strategic objectives of the organization in a way that is aligned to its mission and values.Chief of Staff to… Show more Chief of Staff to Senior VP, IBM Expert Labs and Learning. One of IBM’s largest divisions with signings and revenue commitments in the billions. The role provides a view of what it takes to grow and run an organization while providing real input into decisions that affect the business. As Chief of Staff, one of the essential duties is to ensure your leader is carrying out the strategic objectives of the organization in a way that is aligned to its mission and values.Chief of Staff to Sr VP & Delivery Transformation Leader, IBM Expert Labs:• Act as an adviser to the VP and senior management team• Assist the VP in facilitating effective decision-making • Acting as the sounding board to our VP for new ideas and initiatives.• Assess inquiries directed to the VP, determine the proper course of action and delegate to the appropriate individual to manage• Coordinate the execution of strategic initiatives.• Acts as the facilitator for VP’s colleagues or employees (department heads or other VPs that report to them). While communicating wants, needs, concerns, ideas from employee to VP in an effective and efficient way.• Write first drafts of proposals, emails, letters, presentations, meeting talking points etc.• Help our VP protect and prioritize their time and meetings.• Participate in regular meetings with Finance, HR, Operations, and direct reports, to assist and contribute to varying decision point requirements.• Attending meetings and calls on the behalf of VP if they cannot make it• Ensure all staff issues are addressed properly, efficiently and judiciously, and keep track of progress until resolved• Use Agile principles and Paradigms of Trusted Advisor Relationships, to help redefine roles and responsibilities focusing on both Value and Outcome Based Pricing vs standard Time and Materials. Show less

Toronto, Canada Area

Manage a group of database and data science consultants, who provide large enterprises with services and solutions that meets both their on Premise and Cloud related technical needs.Improve and broaden my team and clients access to IBM’s Global technical and innovation expertise. Scope client requirements and deploy Lab Services consultants to facilitate clients objectives.Advance Technical Talent & Eminence while serving as a Client Advocate and Social Influencer across user… Show more Manage a group of database and data science consultants, who provide large enterprises with services and solutions that meets both their on Premise and Cloud related technical needs.Improve and broaden my team and clients access to IBM’s Global technical and innovation expertise. Scope client requirements and deploy Lab Services consultants to facilitate clients objectives.Advance Technical Talent & Eminence while serving as a Client Advocate and Social Influencer across user personas, technologies and industry.Apply Agile team organization methods (Scrums teams, Squads, Chapters, Cross functional product and solution teams) within the ACES organization to maximize resource allocation.Teams solution expertise: SaaS, Big Data, Machine Learning, Infrastructure Solution Management, Database modelling, design, engineering and administration.Teams product focus: DSX, Spark suite (R, Spark/Machine Learning, Spark at Rest API), Scala, Python, Hortonworks Hadoop, MongoDB, IBM Cloud Solutions, CDC, Q Replication, Db2, Db2 on the cloud, Netezza, Informix Show less

Toronto, Canada Area

Provide proactive technical counsel to CxO and key line of business executives on technical strategy, direction and projects. Improve and broaden client access to IBM’s global technical and innovation expertise. Increase the value that clients derive from application of new and existing technologies and accelerate innovation. Architectural Areas: ERP, CRM, SaaS, Middleware, Security, Cloud, Hybrid Cloud, Cognitive.Client Architectural Leadership: - Identify and consult… Show more Provide proactive technical counsel to CxO and key line of business executives on technical strategy, direction and projects. Improve and broaden client access to IBM’s global technical and innovation expertise. Increase the value that clients derive from application of new and existing technologies and accelerate innovation. Architectural Areas: ERP, CRM, SaaS, Middleware, Security, Cloud, Hybrid Cloud, Cognitive.Client Architectural Leadership: - Identify and consult on major architectural decisions, visions and strategies. - Integrate IBM’s architectural POV, deploy IBM thought leadershipTechnical Team Leadership:- Represent IBM’s architectural points of view.- Integrate IBM’s technical community for the client, with large network of SMEs.- Represent client’s technology interests within IBM.Client Relationship: - Strategic trusted advisor relationships. - Understand client’s technical strategy & challengesClient Communications:- Present and lead discussions with technical and executive audiences on issues, values, solutions and roadmaps forward.- Establish and maintain client relationships relevant to solution expertise.- Provide to client the detailed, technical guidance or roadmaps for next steps aligned with client strategy.Solutions Technical Thought Leadership:- Ensure IBM recommendations are based on deep understanding of client needs and architectural analysis.- Demonstrate and deliver thorough knowledge of technology components of solutions.Industry Business & Technical Trends:- Develop and maintain awareness and PoV on relevant industry and cross industry technical trends.- Create client-specific PoV relating trends to client issues. Show less

Toronto, Canada Area

• Technical Account Manager, providing problem management, alleviation and proactive problem avoidance. • Growth and capacity planning (FA, HBA and Memory assignment, LUN setup, CPU/VCPU entitlements). • Technical preparation and development of IT Software infrastructure with a focus on IBM Analytic Software(DB2 LUW, QREP, CDC TSA and AIX) running underneath SAP BW/ECC/Solution Manager.• Performance tuning, memory management, backup recovery and corruption issues within DB2 are my… Show more • Technical Account Manager, providing problem management, alleviation and proactive problem avoidance. • Growth and capacity planning (FA, HBA and Memory assignment, LUN setup, CPU/VCPU entitlements). • Technical preparation and development of IT Software infrastructure with a focus on IBM Analytic Software(DB2 LUW, QREP, CDC TSA and AIX) running underneath SAP BW/ECC/Solution Manager.• Performance tuning, memory management, backup recovery and corruption issues within DB2 are my main technical strengths. • Work with both SAP and IBM development teams (SAP Walldorf Germany, IBM development worldwide) to provide optimal solutions for my SAP customers including customized and functional changes in software design to meet their needs. My accounts include several large profile fortune 500 companies with a range of OLTP and OLAP database deployments (SAP BW/ECC, Insurance, trading and commerce environments). Show less

• DB2 Support team lead, providing direction on team goals, scheduling, training and individual analyst growth within DB2 services.• Integrates and maintains technical environments, operating systems and information warehouses.• Provides remote onsite advanced technical support to IBM USA global customers (fortune 500 companies) in the most complex and demanding environments, focusing on defect/ stability aspects of the product as customers deploy their database solutions.• Work… Show more • DB2 Support team lead, providing direction on team goals, scheduling, training and individual analyst growth within DB2 services.• Integrates and maintains technical environments, operating systems and information warehouses.• Provides remote onsite advanced technical support to IBM USA global customers (fortune 500 companies) in the most complex and demanding environments, focusing on defect/ stability aspects of the product as customers deploy their database solutions.• Work directly with SAP to resolve complex DB2 issues on their customer’s business management systems.• Deal with a wide range of customers including IT personnel and executives, IBM business partners, GBS resources and Lab services teams.• Subject matter expert in DB2 Internal Architecture and DB2 Memory management.• Worked as a technical lead, expertise on Performance Analysis, Database Partitioning Feature, Optimization, Migration, Data Integration, Backup/Restore, High Availability and Export/Load components.• Provide consulting assistance to IBM level 2 Engineers worldwide in resolving complex and complicated customer problems requiring technology specialization and extended investigation. • Analyzed and systematically resolve reported customer DB2 defect issues through research, problem recreate, and program analysis of DB2 source code. Show less