Christopher Goodly Email & Phone Number

Lorton, Virginia, United States

Washington D.C. Metro Area

• Contribute to the development and implementation of organizational strategies, policies and practices.
• Answer multiple phone lines direct calls; manage and maintain office voicemail.
• Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational.
• Responsible of inventory replenishment
• Analyze customer orders, set delivery priorities and make schedule adjustments to meet timely delivery goals
• Develop process improvements to achieve cost effectiveness and time saving

Arlington, VA

• Provides operational support to the Center Director.
• Contributed to administrative support tasks such as proofreading transcribing handwritten information and operating calculators or computers to work with pay records invoices balance sheets or other documents.
• Answer multiple phone lines direct calls; manage and maintain office voicemail.
• Maintain printers (and other office equipment); send faxes and retrieve and route incoming faxes.
• Provide H/R assistance to including, posting job advertisements, preparing and administering new hire paperwork, maintaining human resource records, entering information into a database and filing personnel records.

Washington D.C. Metro Area

• Gather and organize files and records for team, as well as collaborate with Consulting Archivist and Project Manager on inventory and appraisal of records.
• Develop records management and retention schedules.
• Coordinate and track records processing and disposition from location to location, ensuring compliance with DC records retention guidelines and regulations.

Alexandria, Virginia

• Led daily planning for guest service operations, including coordinating check-in and check-out.
• Analyzed reports and coordinated room inventory based on guest requests and brand standards.
• Facilitated training and staff development with an emphasis on company policies and SOPs.
• Oversaw compliance with Quality Assurance, Internal Audit, and Loss Prevention procedures.
• Developed team schedule with a focus on quality service and attainment of financial targets.
• Answered customer and staff questions and provided conflict resolution assistance.

Bronx, NY

• Managed accounting and reporting for County Clerk’s Office, including Accounts Payable/Receivable.
• Reconciled accounts and verified invoices and purchase orders for accuracy.
• Conducted research into discrepancies and resolved issues as needed.
• Served as community liaison and point of contact to address questions about court services.
• Maintained electronic data management and records system.
• Provided ongoing support and assistance to various departments with scheduling, research, data management, and recordkeeping, ensuring compliance of all operations with local, State, and Federal regulations

Jackson, NJ

• Directed daily operations of Flash Pass Rental Office and Guest Services.
• Managed and scheduled staff, focusing on motivating team to increase revenue.
• Coordinated and planned training programs.
• Process hiring and termination paperwork, as well as verified timesheets for Payroll.
• Collaborated with Six Flags Park Operations, cultivating partnership and relationships.

Jackson, New Jersey

• Oversaw team of 80, including scheduling and training of staff at all levels.
• Managed guest concerns, as well as collaborated with maintenance to resolve ride shutdowns and repairs.
• Conducted audits to ensure compliance with regulations and brand standards.
• Organized and led maintenance and cleaning crews to ensure cleanliness of park and guest areas.
• Coordinated staffing and scheduling with other supervisors to ensure optimal employee presence.
• Earned recognition for performance through Service Superstar Award, Employee of the Week, and Employee of the Month, as well as through consistently positive guest feedback.

Bachelor Of Science (B.S.), Mathematics

Associate Of Arts And Sciences (Aas), Education