• Oversees total store operations of a $200,000+ a week store.• Promotes a team-based atmosphere to ensure all deliveries are unloaded, processed and merchandised in a timely manner.• Led 65+ associates as a hands-on servant leader.• Coordinates with merchandisers to make sure all product is merchandised and seasonally correct.• Implements safety standards for entire store.• Oversees receiving and display of incoming products, meeting deadlines for planned promotions and seasonal rotations for sales events.

• Oversaw total store operations of a $66 + million dollar store.• Promoted a team based work environment that respects and values diversity.• Led 40+ associates as a hands-on servant leader.• Coordinated with multiple buyers, to maintain adequate product levels.• Responsible for implementing safeguards for entire warehouse.• Store facilitator for special orders and logistical requests for customers.• Implemented process improvements to increase productivity

• Oversaw total store operations of a $90 + million dollar store.• Store Compliance Champion• Responsible for implementing safeguards for positive compliance results.• Store Trainer for all power lifting equipment in the facility.• Maintained team efficiency by strategically delegating daily activities monitoring output and rewarding positive contributions.• Led team of 14 direct reports managing over 350 employees.• Developed and rolled out new policies designed for improving compliance and to reducing overall shrinkage in select departments.• Supported regulatory compliance by overseeing all audits to verify protocol adherence.• Handled problematic customers to assist lower-level employees and maintain excellent customer service.

• Oversaw all perishable/nonperishable departments making sure they were compliant.• Coordinated staffing and cross training of all departments making sure they stayed within wage boundaries.• Developed and trained management on proper customer service strategies to increase sales.• Developed and implemented new management shops throughout the market that helped increase mystery shop scores and better customer experiences.• Promoted a team-based work environment that respected and valued diversity.