Departmental IT Manager in Tax Collections. Leading a team of individuals working to enhance users' experience through application enhancements as well as creating reports and dashboards to further assist in reaching yearly collection goals.

Office of Tax Collector

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Freelance photographer capturing event coverage from Drift events, car shows and automotive conventions for PASMAG

Implementing and supporting various home grown Quality Applications in ADM plants. This includes data collection, configuring screens and reporting tools, and working with various lab equipment (NIR, Foss, ect..).Experience/Knowledge:-Documentation-Application testing and implementations-Customer support-Software Troubleshooting-Hardware/Printer Troubleshooting-X2O Digital Display configuration-Knowledge MySql/SQLYog-Requirement Gathering/Writing-Application configuration Conducted system and business process analysis Create Plant Quality Reports using Excel and SQL Integrate output files from Lab Machines to LIMS servers through SQL Create test scripts to help improve applications Execute functional and integration testing Managed new implementations Modifications to Perl scripts National and International travel Analyzed business requirements to recommend the best solution  Collaborate with Project Managers, Business Stakeholders and QC Managers Training of new users and analysts  Upgrading Lab Systems to meet scheduled deadlines Complete requests in a timely manner Troubleshooting application and system errors Managing user security  Cross Team training and collaboration Remote software implementations for cost savings Work to standardize reports for the business Collaborate with Quality Assurance to ensure customer requests are met Perform application hand off with Third Party Contractors

Computer buildingnetwork troubleshootingvirus removal (student computers)computer swap outs

Data entry of State of Illinois beneficiary forms, updating life insurance plans and policies, customer service