Christopher Grace Email & Phone Number

• Partnered with key stakeholders for the implementation, configuration and system administration of SAP Success Factors HCM and Taleo Global Hiring System• Supported company-wide SAP Success factors HCM modules including Performance, Goals, Succession, Compensation, Development and myProfile which involved managing roles bases permissions and establishing corporate wide reporting and delivering presentations for business stakeholders and executive leadership• Certified Scrum Master and Certified Scrum Product Owner providing leadership for large- and small-scale Agile implementations which include running requirement gathering sessions, training team members on Agile tools, conducted daily scrum sessions, iteration and release planning, backlog grooming and end of iteration checkpoints, tracking and reporting to senior leadership• Captured and interpreted customer problems from multiple perspectives across multiple programs and platforms; presented implications and recommendations with a strategic perspective influencing project parameters and outcomes• Collaborate and provide consulting to business partners to understand their strategic requirements and corresponding needs for insight/information; recommend the optimal research and analytical approaches.• Completed ad-hoc data requests for internal clients and partnered effectively with other business units (Finance, Performance Analytics, Enterprise Technology, Enterprise Compensation, and Talent Management).• Established project deliverables and accounted for the overall quality and success of the project team's work.• Demonstrate SME across a broad range of research/analytics methodologies; leverage approaches such as data warehousing, data visualization and data integration, in order develop key findings required to solve highly complex business problems• Mentor, coach and assist in the development of Business System Analysts

• Led RRP for enterprise CRM system to replace legacy systems, which involved vendor selection, proof of concept development and executive presentations• Developed test plans and tools to accommodate user acceptance testing (data comparison tools, defect tracking process, test results metrics).• Managed the development life cycle in support of the redesign the Enterprise Infrastructure's Funding Governance Reporting dashboard, database schema, and work intake process.• Verified and evaluated effective data analysis techniques, systems, and databases in order to initiate projects and eliminate work and data redundancy.• Owned the day-to-day production of high-quality complex data analysis and reporting work to inform management decision-making and HR policies and practices• Provide production support for business partners for medium and large change management initiatives including analyzing, scoping and development of status reports while delivering solutions to completion for multiple cross functional teams

Greater Boston Area

Directed and coordinated daily operational aspects of high-level financial and IT projects that overlapped multiple divisions within Columbia Management. Worked collaboratively with executive leaders, senior managers, technology teams and legal counsel to develop project requirements, solutions, alternative future-state approaches, budget parameters, and input updates in ECMS and SharePoint. Evaluated the business process, mapped out processes, and conducted risk assessments to develop action plans to remediate deficiencies. Managed and balanced stakeholder expectations regarding project schedule, cost and scope

Conferred with software and hardware implementation groups along with other inside technology groups and outside vendors to clarify and improve requirements and solutions. Convened with subject matter experts, developers, and outside vendors to establish technical vision and analyze tradeoffs to meet business needs of the project. Rendered assistance in the development of user training and test scripts to ensure each user was trained on new software and hardware. Conducted quality assurance testing to ensure test plans and enhancements were executed and delivered under time constraints; encoded updates into ECMS.

Boston, Ma

• Initiated the development of summary project plans, cost benefit analysis, and business rationale for on-time completion of each project• Honored for demonstrating exemplary performance in leading a Six Sigma Green belt certification project that accumulated a $2.6M annual savings; nominated for Best of Six Sigma• Served as the liaison between the business unit and the technology teams helping to serve as the conduit between the customer and the development team• Instrumental in translating business needs into functional business requirements to ensure technology initiative conforms to requirement and provide a competitive advantage to the organization

Boston, Ma

Displayed unsurpassed leadership and expertise for a wide variety of business applications, along with client/server and relational database design utilizing Oracle and MS-SQL Server. Provided expert oversight and guidance to a staff of eight to develop their competencies and achieve maximum performance level toward fulfillment of corporate goals and objectives. Carried out all phases of system backup maintenance and optimization as well as system load balancing. Utilized Crystal Reports in designing and implementing reports for Monitoring / Auditing Department database.

Mba, Finance, High Technology Management

Bachelor Of Arts Degree, Political Science And Psychology

Activities and Societies: Pre LawCum Laude

Education record

Oracle Database Administrator Certification Program Intensive hands-on technical training, lecture and laboratory program.