Christopher Graham Email and Phone Number
Christopher Graham work email
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Christopher Graham personal email
I have completed training with Norcat for Underground Hard Rock Miner Common Core: U0000, U0001, U0002, U0004, U0005, U0006, U0010, U0011, U0012.Experienced Network Operations Center with a demonstrated history of working in the telecommunications industry. Skilled in Coaching, Retail, Sales, Cashiering, and Team Building. Strong information technology professional with a Diploma focused in Business Administration from Westervelt College.
Rockland Flooring
View- Website:
- rocklandflooring.com
- Employees:
- 83
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OperatorRockland Flooring May 2024 - PresentWest Lorne, Ontario, CanadaFactory Operator producing transport truck laminate flooring. Currently Part-time leading to Full-time.
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HandymanSunny Glades Mar 2023 - Oct 2023Bothwell, OntarioAssisted with daily maintenance and ground keeping of the camp site. As well as tree removal and trimming.
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Employee Relations SpecialistTeksavvy Solutions Inc. Aug 2019 - Feb 2023Chatham, OntarioThe employee relations specialist job was a first line of contact between our employees and Human Resources. Agents that needed help could approach us on the floor and had private discussions about concerns and issues and we would handle them and provide resources to the agents and managers as needed. Anything needing to be brought in to HR we arranged the meeting and gathered all the preliminary information and attended he meets as the agents advocate. We also had a monitoring roles looking into agents performances and scheduled coaching sessions if we spotted inconsistencies. We worked heavily with CFO, HR and work force management. -
Noc - Technical Nerve CenterTeksavvy Solutions Inc. Mar 2018 - Aug 2019Chatham, Ontario
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Manager On DutyTeksavvy Solutions Inc. Aug 2017 - Mar 2018Chatham, OntarioI was on a team of 6. We helped the manage and monitor TekSavvy's many networks and interlinks. We provided real-time information and update to our customer service, technical support, work force managers and cooperated heavily with our NOC dept as their boots within the call center. We also posted updates to our customers about service interruptions on social media.
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Team Leader Csr SraTeksavvy Solutions Inc. Dec 2014 - Aug 2017Team leader for a group of Customer Service Resolution Associates. The team sized from 25-30 people at any one time. They were the managers or Level 2 on customer service and support calls and were empowered and provided tools and training to assist the fix customer issues. The team had power is escalate issues and had credit authority while maintaining profitability and keeping the customers happy. This team was also in charge of Tek Savvy's Customer Retention Program as well.
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Team Leader Customer Service Account ManagmentTeksavvy Solutions Inc. Feb 2014 - Dec 2014Lead a team of 10-15 people to take incoming customer service call for new orders, order follow-up and completion. The team ensured that every customer was handled by the same team from the beginning to the end of the order/install process.
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Team Leader Csr Back End ProcessingTeksavvy Solutions Inc. Jun 2013 - Feb 2014Lead a team of 18-20 to process all residential customer order. Ensured productivity and accuracy while developing my team.
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Sr Service Resolution Associate/Error Escalation And RecoveryTeksavvy Solutions Inc. Mar 2011 - Jun 2013Chatham, Ontario
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General ManagerBlockbuster Canada Feb 2001 - Mar 2011•Manage the store’s resources in order to maximize the key result areas:Driving revenue, Controlling Costs and delivery of Exceptional Customer Service•Hire, develop, train, coach and motivate the store employee team•Manage store-scheduling system to ensure there is proper coverage for all shifts including days, evenings, weekends and statutory holidays•Control store-operating expenses.•Lead by example in company service standards.•Manage store physical inventory.•Manage store Health & Safety program
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Store ManagerTaco Bell Jan 1994 - Feb 2001•Managed my team of 20-30+ members to again achieve and exceed goals that were laid out by the company •I ensured the customers had a pleasant and safe dining experience while in the restaurant and the drive through.•I was fully serv-safe trained for food safety and standards and ensured the standards where met and maintained at all times.•I also managed all of the food inventory levels and ordering within the restaurant to ensure an appropriate and fresh supply of food.•I managed all HR within the store such as hiring, coaching, scheduling and progressive discipline when needed•Preparing and sending of weekly financials to be sent to head office for there review and feedback.
Christopher Graham Skills
Christopher Graham Education Details
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Norcat Training CenterUnderground Hard Rock Miner Common Core -
Westervelt CollegeBusiness Administration
Frequently Asked Questions about Christopher Graham
What company does Christopher Graham work for?
Christopher Graham works for Rockland Flooring
What is Christopher Graham's role at the current company?
Christopher Graham's current role is Underground Hard Rock Miner Common Core. COMPLETED: U0000, U0001, U0002, U0004, U0005, U0006, U0010, U0011, U0012. Simulator Training Sandvik LH514 Loader LHD, BEV Awareness Training..
What is Christopher Graham's email address?
Christopher Graham's email address is ge****@****geco.ca
What schools did Christopher Graham attend?
Christopher Graham attended Norcat Training Center, Westervelt College.
What skills is Christopher Graham known for?
Christopher Graham has skills like Management, Human Resources, Customer Service, Process Scheduler, Coaching, Hiring, Restaurants, Food, Food Safety, Loss Prevention, Store Management, Merchandising.
Who are Christopher Graham's colleagues?
Christopher Graham's colleagues are Kenneth Cleveland, James Speicher, Jonathan Ressie, Gerry Swan, Donald Heeney, Todd Field, Micah Brill.
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