Christopher Grahn Email & Phone Number

Norrköping, Se

Linköping, Ostergotland County, Sweden

Technical responsibility for Azure/Microsoft365Responsible for managing the Email security protectionResponsible for managing the endpoint protection (Clients and Servers)Technical responsibility for managing the cloud backups for Microsoft365 suite. Technical driving force connected to workday/AD integrationsPart of a team that implemented autopilot and Intune automated solution within the company. both windows and macOS computers. Part of a team that implemented and maintain the conditional access ruleset.Part of a team that implemented and manages patch management for the whole internal infrastructure (clients and servers)3rd line support for more complex issues regarding infrastructure, applications and users support.part of several procurements within the company, endpoint protection, email security and backup solutions.Working with the security department to handle vulnerability management, incident analysis and providing expertise knowledge regarding certain areas of security.Scrum master for the teams to manage tickets and develop the management of ticket flows.

Linköping

IT Technician Focused on hardware and troubleshootingDoing everything from 1st line support to more advanced things like managing and working with:Active Directory/hybrid environmentAzure KACE deployment tools and patch managementOffice365BitlockerIntune MDM Responsible for apple computers in a windows environmentVMware

Norrköping, Ostergotland County, Sweden

1st line support technician. Answering calls, emails and in person. Supporting end users with issues they encounter. Did a lot of 2nd line work.revolving around bitlocker and Active directory and some applications created in house.

Linköping, Ostergotland County, Sweden

Mostly focused on Troubleshooting and repairing computers. Created offers for customers detailing the problems and what they needed to do to get the computer fixed.Worked with mac, windows and Linux. Was also a salesperson.