Christopher Grams Email & Phone Number

Arlington, Tx

• Assist with the development of the Business Unit Strategic Plan• Promote the benefits of the AbilityOne Program and nonprofit agencies capabilities• Present the AbilityOne program and capabilities to a variety of Federal agencies.• Persuade Federal agencies to use the AbilityOne program for services on targeted Federal contracts.• Build a pipeline off future project opportunities by developing customer relationship and researching government service requirements.• Analyze market data in specific lines of business for use in conducting negotiations and proposal developments.• Lead the preparation of complex price proposals for government contracts.• Lead and facilitate service project negotiations between nonprofit agencies and the federal government.• Create detailed documentation of new contracts per the AbilityOne Program requirements.• Manage all aspects of new project development until the start-up of each new project.• Provide and/or ensure technical assistance for assigned customer accounts to include leading onsite operational and performance teams as needed.• Participate in cross functional teams that to capture specific opportunities or move customer focused initiatives forward.• Participate in cross functional teams that seek to improve and increase the effectiveness and efficiency of SourceAmerica operations.• Mediating price negotiations between the Federal Government and AbilityOne nonprofit contractors, and managing the AbilityOne Procurement List addition documentation.

Arlington, Tx

-Managed a team of Project Managers on the Training portion of the CMBU Pricing Process Project which seeks to transform the Service Blue Print for Base Year Pricing along with the Router for Base Year Pricing into a meaningful, user-friendly process to be accessed through DMACS. Acted as the Team Leader in her absence on CMBU phone calls.-Appointed GSA Regional POC for the GSA Alliance. Scheduled and attended regular meetings with all three GSA Regions that work with Nish-SC.-Served on Diversity Awareness Team in FY10 and on the new Diversity and Inclusion Team for FY11 to work with PRISM and upper management on new initiatives.-Increased FTEs by ensuring customer satisfaction, promoting the AbilityOne Program and assisting NPA's to maintain program and statutory compliance.-Worked collaboratively with NPAs to prepare proposals for Base Year or Follow-On Year pricings. Analyzed and interpreted market data for use in negotiations and proposal development. Evaluated work requirements, estimated labor, developed standards, analyzed operations; problem solved contract negotiations, and provided on-site contract administration assistance.-Marketed the AbilityOne Program and NPA capabilities to expand employment opportunities for assigned block of business for projects already on the AbilityOne Procurement List as well as PL Additions.-Trained NPAs and procuring activities in AbilityOne Program requirements, procedures, and regulations to ensure program activities are successfully fulfilled.-Managed, administered and maintained close liaison, communication and aggressive project development actions for all identified or assigned projects, to include initiating action to resolve challenges and maintained a close facilitator role to ensure communication and issue resolution between NPA and Procurement activities

-Managed a department of 10 direct reports and more than 50 instructors; hired, coached, and evaluated all personnel.-Prepared contracts and awarded grants from multiple granting agencies, including the Texas Workforce Commission, totaling more than $800,000.-Negotiated contract with the Texas Youth Commission to provide statewide training netting a $6 million annual profit.-Marketed and promoted programs including: Police Academy, Fire Technology, and Emergency Medical Services degree programs and non-degree nursing programs.-Prepared and conducted presentations on accomplishments to management, peers and Board of Regents. Developed and monitored a budget exceeding $2 million.-Delivered college-wide Customer Service training and developed Peer Initiated Award Program.-Determined the workforce education needs within the college service area; developed and maintained courses to meet those needs; reviewed and evaluated courses.-Delivered training for companies including: Lean Manufacturing, Six Sigma, OSHA, MS Office and other industry processes.-Developed interpersonal relations with community organizations, businesses, industries, and service organizations.-Managed the design and construction of a 12,000 sq. ft. classroom and training facility.

Managed a department of 3 direct reports and more than 20 instructors; hired, coached, and evaluated all personnel.Prepared contracts and awarded grants from multiple granting agencies, including the Texas Workforce Commission, totaling more than $500,000.Established contract training to include planning, business contact, and design/execution of training. Determined the workforce education needs of the workforce community within the college service area. Developed, maintained, reviewed and evaluated courses for company training. Presented Hill College to business, industry and Economic Development groups. Ensured strong partnerships with business and government entities and compliance with all state/federal regulations.Supplied training for companies in the area of Lean Manufacturing by facilitating KAIZEN events.

-Negotiated contracts with companies to provide training in the area of Lean Manufacturing by facilitating KAIZEN events not limited to the following tools of Lean: Value Add Analysis, Total Productive Maintenance, 5S, Mistake Proofing, and Process Flow Improvement.

-Prepared needs analysis of company-wide training requirements. Managed design and development of computer-based training programs. Developed training manuals to supplement computer-based lessons.-Conducted detailed analysis of employee performance to determine course effectiveness. Increased the number of available lessons from 18 to 70 and broadened their coverage to include previously uncovered divisions of the plant.-Supported Quality Assurance department with process capability studies through collection and interpretation of video sampling.

-Managed customer service staff and restructured Billing department resulting in increased billings of 400%. Communicated weekly team and individual goals and accomplishments for sales.-Developed and implemented internal and external tracking procedures for Human Resources, Operations and Billing departments. Designed and maintained employee database.-Interviewed and mentored new employees. Coordinated payroll and benefits for 50 employees.

Bs, Interdisciplinary Studies

Mba, International Marketing And Finance

Activities and Societies: Global Marketing Team