Christopher Graves Email & Phone Number

Dorset

• Responsibilities
• Managing £13m services budget for a 35-strong team operating over 42 sites (over 650sqm radius), devised policy and strategy for both Parking & Fleet Transport
• Prepared and delivered key presentations to committee and key stakeholders (e.g. business forums, chamber of commerce, town councils and more)
• Controlled all asset / CAPEX projects, e.g. £2m rebranding of both authorities parking services, £1/2m replacement program of fleet pay and display machines, £250K delivery of 2012 Olympic Sailing transport package.
• Devised and executed the merger of WPBC & WDDC's parking services finding £1.5 m in efficiencies by developing a new service delivery model, optimising use of emerging technologies to enhance customer experience.
• Brought private sector mentality to local government; e.g. streamlined parking, introducing new revenue streams, notably venue hire, advertising space and ATM/vending

Pokolbin, Hunter Valley Australia

• Responsibilities
• Managed all areas of the $7m turnover estate, managing the 120-seat (fine-dining) restaurant and conference facilities (turnover $1.5m; staff compliment of 18)
• Managed the estates’ vineyard operations, from grape to bottling process
• Developed new strategies to expand the Blaxlands brand & expand sales of vineyards product lines Achievements
• Successfully opened and leased a boutique wine tasting centre
• Carried out a full review of the business, introducing operational changes directly leading to a 500% increase in wedding and corporate function bookings

NSW, Australia

• Responsibilities
• Was operations manager for all day-to-day management of the 32-strong food and beverage operations spread across 3 kitchens, 500 pax conference facility and 2 restaurantsAchievements
• Standardized operating procedures, reducing waste & staff bill, & enhancing the quality of the customer experience leading to significant increase in brand loyalty/footfall
• Secured the prestigious Hotel the Merck Sharp and Dome account valued at $750K

Australia

UK