Christopher Greaves

Christopher Greaves Email and Phone Number

Senior Vice President - Customer, Global Operations at Rolls-Royce @ Rolls-Royce
london, england, united kingdom
Christopher Greaves's Location
Derby, England, United Kingdom, United Kingdom
Christopher Greaves's Contact Details

Christopher Greaves work email

Christopher Greaves personal email

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About Christopher Greaves

A dynamic, highly motivated Senior Business Executive who delivers inspirational leadership and builds high performing global teams to consistently deliver outstanding business results and business growth. Chris is adept and strongly believes in building trust and collaborative relationships with his colleagues and with suppliers and customers to deliver greater business returns. Chris is an Aerospace Engineer by background, but has a wide breath of experience working across product engineering and technical management, customer and product services, commercial, program management, purchasing and supplier operational and performance management. Chris has worked globally in America, Latin America, Europe, Greater China and the Asia-Pacific region and can adapt to local cultures and environment conditions to deliver optimum solutions for business success. Chris has led multiple re-structuring programs to deliver business efficiencies, cost and productivity savings whilst delivering improved results to customers. Chris firmly believes in living life to the max both inside and outside of work, pushing boundaries and limits. Chris is a multiple time triathlete and Ironman pushing and testing his endurance limits, a competitive race sailor and footballer. Chris is a loving dad and husband, with a wife and two sons who have a global outlook, are keen learners of Chinese and take every opportunity to push their boundaries, travel and explore new heights.

Christopher Greaves's Current Company Details
Rolls-Royce

Rolls-Royce

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Senior Vice President - Customer, Global Operations at Rolls-Royce
london, england, united kingdom
Website:
rolls-royce.com
Employees:
24199
Christopher Greaves Work Experience Details
  • Rolls-Royce
    Senior Vice President - Customer, Global Operations
    Rolls-Royce Jun 2024 - Present
    United Kingdom
    Lead a global Global Operations team with Customer Service Centres located in 5 countries and teams located in 55 countries accountable for delivering our Off-Wing & On-Wing Services and Technical Solutions to support our Civil Large Engine Global Customers and transform their customer experience.
  • Rolls-Royce
    Senior Vice President Trent 1000 & 7000
    Rolls-Royce Mar 2024 - Jun 2024
    Derby, England, United Kingdom
    Led a cross functional team accountable for the Profit & Loss for the aftermarket business, Services, Customer Satisfaction, Product Maturity, Cost Improvement and Revenue for the Trent 1000 & 7000 engine programs.
  • Rolls-Royce
    Vice President Services - Trent 1000
    Rolls-Royce Mar 2023 - Mar 2024
    United Kingdom
    Vice President Services on the Trent 1000 engine program powering the Boeing 787 responsible for executing our engine strategy and delivery commitments to Boeing and our global customer base to deliver improved customer satisfaction, fleet health and life of program profitability.
  • Rolls-Royce
    Supplier Management Executive - Asia Pacific
    Rolls-Royce Jan 2019 - Jun 2023
    Shanghai City, China
    Led the Asia-Pacific supply chain for the Installations, Nacelles & Controls business covering 80% of our regional spend. Led a cross functional APAC team head quartered in Shanghai, with regional offers located in China and Japan to performance manage our suppliers in Asia to deliver operational excellence to business requirements, whilst growing and developing our supplier base in region to deliver improved business benefits and results.
  • Rolls-Royce
    Supplier Management Team Manager - Transmissions Europe
    Rolls-Royce Dec 2014 - Jan 2019
    Derby
    Led a cross functional purchasing team, including restructuring into one Transmissions centre of competence for Europe, to manage the Transmissions European supplier base including Rolls-Royce Joint Ventures Aero Gearbox International and Aerospace Transmission Technologies. Contractually and performance managed the supplier base, to ensure delivery on time, quality and cost into the Aerospace, Land & Sea sectors of the business. Maintained and grew the business relationships, developed new suppliers and capabilities in region whilst exiting others, delivering transfer programs to improve business competitiveness and worked in close collaboration with suppliers for advancement of key technologies to deliver program & cost targets.
  • Rolls-Royce
    Senior Customer Services Manager – Mainland China
    Rolls-Royce Mar 2012 - Dec 2014
    Derby, United Kingdom With Significant Overseas Travel
    Led and managed a dual located team, in China and the UK, to deliver our Civil Large Engine contracted operational and services support to all flagship carriers in mainland China to deliver operational excellence, customer satisfaction and significant business growth in region. Led, in conjunction with the China leadership team, the Greater China Customer Forums to build our presence and brand in country.
  • Rolls-Royce
    New Product Introduction & Customer Readiness Manager
    Rolls-Royce Feb 2010 - Feb 2012
    Derby, United Kingdom
    Led the Rolls-Royce Customer readiness team, to program manage flawless aircraft entry into service for new and existing Rolls-Royce engine customers across the Civil large engine growing fleet. Led the development of new services capabilities for new engine platforms to meet the changing demands of our customers and global environment conditions.
  • Rolls-Royce
    Customer Services Officer, The Americas
    Rolls-Royce Jul 2007 - Feb 2010
    Derby, United Kingdom
    Managed the delivery of Rolls-Royce product and services to Rolls-Royce powered airlines in America, Latin America and American lessors to deliver best in class customer satisfaction and continued business growth. As business lead to Rolls-Royce global customer satisfaction council delivered systemic improvements in the product portfolio and service solutions.
  • Rolls-Royce
    Rolls-Royce Graduate Programme
    Rolls-Royce Sep 2005 - Jul 2007
    Derby
    Customer Services Rep, British Airways Field Service OfficeCustomer Services, Thai Airlines, Asia and South Pacific Region Customer and Economic Analysis, Marketing Trent 1000 Compressor Engine Development Facilities Engineering, Assembly & Test
  • Goodrich
    Development Engineer
    Goodrich Aug 2002 - Aug 2003
    Birmingham, United Kingdom
    Fuel Control Development Engineer for Defence platforms

Christopher Greaves Skills

Customer Service Six Sigma Aircraft Program Management Aerospace Aviation Customer Satisfaction

Christopher Greaves Education Details

Frequently Asked Questions about Christopher Greaves

What company does Christopher Greaves work for?

Christopher Greaves works for Rolls-Royce

What is Christopher Greaves's role at the current company?

Christopher Greaves's current role is Senior Vice President - Customer, Global Operations at Rolls-Royce.

What is Christopher Greaves's email address?

Christopher Greaves's email address is ch****@****yce.com

What schools did Christopher Greaves attend?

Christopher Greaves attended Shanghai Jiao Tong University, University Of Bath.

What are some of Christopher Greaves's interests?

Christopher Greaves has interest in Football, Competitive Tri Athelete, Tennis And Worldwide Travel.

What skills is Christopher Greaves known for?

Christopher Greaves has skills like Customer Service, Six Sigma, Aircraft, Program Management, Aerospace, Aviation, Customer Satisfaction.

Who are Christopher Greaves's colleagues?

Christopher Greaves's colleagues are Gareth Howell, Travis Laffoon, Sunny Lu, Nathan Dodd, Aman G., Danny Murphy, Sam Kemp.

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