• Answer telephone inquiries about placement tests and other academic exams• Schedule testing appointments• Approve or deny placement test requests• Grade scantron exams using OpScan scantron machine when test specialist is unavailable• Proctor academic exams when test specialist is unavailable• Submit money deposits weekly• Keep inventory of supplies and order more, as needed• Teach and mentor student workers to provide the best customer service possible

Assist in the proctoring and taking notes of user experiences with a website and/or app.Prepare analytical reports of collected data.Provide logistics planning for off-site data collection.

• Handle a high call volume with multiple clients• Schedule interview appointment times with clients• Manage and multi-task with several support systems and computer programs• Assist in the processing and approval of I-9 forms

Studying and working on independent research project on the effects of invasive plants, such as garlic mustard plants, on soil fungal communities. Using next generation sequencing techniques, hyphae extractions, and identification of arthropods in soil samples, the effects of invasive plants will be understood and how to minimize the consequences so as to maintain ecological biodiversity.

Assisting in the systematic review and update of several health articles in the Cochrane library written on chronic anal fissure and their treatments so as to give other doctors and patients a better understanding of the affliction.

Handled phone calls at front desk of department and answered any questions about academic testing services offered at University of Illinois at Chicago. Scheduled appointment times for various exams and performed other clerical duties.

Had the opportunity to assist in the teaching of a course designed for freshmen coming into the Honors College at UIC. Communicated with and led the discussion for several class periods throughout the semester with the students.