Christopher H.
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Christopher H. Email & Phone Number

Service Manager, Service Events at Chorus NZ at Chorus NZ Limited
Location: Auckland, New Zealand 9 work roles 2 schools
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Current company
Chorus NZ Limited
Role
Service Manager, Service Events at Chorus NZ
Location
Auckland, New Zealand
Company size
1109 employees

Who is Christopher H.? Overview

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Christopher H. is listed as Service Manager, Service Events at Chorus NZ at Chorus NZ Limited, a with 1109 employees, based in Auckland, New Zealand. AeroLeads shows a matched LinkedIn profile for Christopher H..

Christopher H. previously worked as Service Manager at Chorus Nz Limited and Service Events Coordinator at Chorus Nz Limited. Christopher H. holds Fundamentals Of Managing Absenteeism & Mental Health Management Training, Absenteeism & Mental Health Management from Direct Health Solutions.

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Email format at Chorus NZ Limited

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Chorus NZ Limited

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Profile bio

About Christopher H.

Worked in the customer service industry for the past 21 years from entry level to analytical roles, complex complaints & management.I've always enjoyed dealing with people in all forms of communication methods. For the past 14 years I have been solely in telecommunications, starting off as a Customer Service Representative working my way up to a Customer Service Manager looking after a team of 14 people for a well-known Internet Service Provider in Australia (iiNet). While this was an amazing company to work for, I wanted to a part of something more local (NZ).In 2015 I went from retail company to wholesale provider with joining Chorus as a Service Events Coordinator. Continuing to expand my knowledge into different areas of Telecommuncations, ICT & Customer Service.

Current workplace

Christopher H.'s current company

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Chorus NZ Limited
Chorus Nz Limited
Service Manager, Service Events at Chorus NZ
auckland, auckland, new zealand
Website
chorus.co.nz
Employees
1109
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9 roles · 26 years

Christopher H. work experience

A career timeline built from the work history available for this profile.

Service Events Coordinator

Chorus Nz Limited

Auckland, New Zealand

• Crisis management and facilitation. • Ascertaining impacts and what the experience people using the system will have for Planned and Unplanned ICT events.• Ascertaining impacts and managing network change.• Liaising with project teams and ascertaining what will be impacted due to their project.• Informing Customers and Stakeholders on both planned and unplanned Network and ICT events within SLA time periods.• Creating & maintaining training and process documentation.

Sep 2015 - Jan 2023

Customer Service Manager

Iinet

Auckland, New Zealand

Managing a team of 13 - 15 people (12 -14 CSRs & 1 Senior CSR)Responsibilities:• Effective leadership skills to coach and inspire individuals to understand and demonstrate company values.• Providing coaching and feedback to CSRs and keeping up-to-date documentation of meetings held.• KPI management.• Innovative approach to successfully motivating staff to achieve company objectives / KPI’s.• Performance management.• Recruiting new staff.• Mentoring CSRs into Senior positions and Seniors into CSM positions.• Complaint management and main contact for Telecommunication Industry Ombudsman for my department.

2012 - 2015 ~3 yrs

Senior Customer Service Representative

Iinet
2011 - 2012 ~1 yr

Customer Service Representative

Iinet
2008 - 2011 ~3 yrs

Customer Service Representative

Fasnexus / Hopscotch

Auckland, New Zealand

2007 - 2008 ~1 yr

Bakery Manager

Foodtown

Manukau, Auckland, New Zealand

2005 - 2006 ~1 yr

Assistant Bakery Manager

Bakers Delight

Manukau, Auckland, New Zealand

2001 - 2005 ~4 yrs
Team & coworkers

Colleagues at Chorus NZ Limited

Other employees you can reach at chorus.co.nz. View company contacts for 1109 employees →

DS Deepika Sasidhar Deepika Sasidhar Colleague at Chorus Nz LimitedChristchurch, Canterbury, New Zealand View → JS Jo Seddon Jo Seddon Colleague at Chorus Nz LimitedNew Zealand View → AH Ayla Hall Ayla Hall Colleague at Chorus Nz LimitedAuckland, New Zealand View → ER Eric Ruiz Eric Ruiz Colleague at Chorus Nz LimitedWellington, New Zealand View → JJ Julia J. Julia J. Colleague at Chorus Nz LimitedAuckland, New Zealand View → AS Anmolak Singh Anmolak Singh Colleague at Chorus Nz LimitedAuckland, New Zealand View → AH Amanda Hicks Amanda Hicks Colleague at Chorus Nz LimitedWellington, New Zealand View → JP Jason Parris Jason Parris Colleague at Chorus Nz LimitedAuckland, New Zealand View → LH Leigh Hinton Leigh Hinton Colleague at Chorus Nz LimitedNew Zealand View → JB Joy Burton Joy Burton Colleague at Chorus Nz LimitedWellington, New Zealand View →
2 education records

Christopher H. education

Fundamentals Of Managing Absenteeism & Mental Health Management Training, Absenteeism & Mental Health Management

Direct Health Solutions

Frontline Leadership Course, Management

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FAQ

Frequently asked questions about Christopher H.

Quick answers generated from the profile data available on this page.

What company does Christopher H. work for?

Christopher H. works for Chorus NZ Limited.

What is Christopher H.'s role at Chorus NZ Limited?

Christopher H. is listed as Service Manager, Service Events at Chorus NZ at Chorus NZ Limited.

Where is Christopher H. based?

Christopher H. is based in Auckland, New Zealand while working with Chorus NZ Limited.

What companies has Christopher H. worked for?

Christopher H. has worked for Chorus Nz Limited, Iinet, Fasnexus / Hopscotch, Subway® New Zealand, and Foodtown.

Who are Christopher H.'s colleagues at Chorus NZ Limited?

Christopher H.'s colleagues at Chorus NZ Limited include Deepika Sasidhar, Jo Seddon, Ayla Hall, Eric Ruiz, and Julia J..

How can I contact Christopher H.?

You can use AeroLeads to view verified contact signals for Christopher H. at Chorus NZ Limited, including work email, phone, and LinkedIn data when available.

What schools did Christopher H. attend?

Christopher H. holds Fundamentals Of Managing Absenteeism & Mental Health Management Training, Absenteeism & Mental Health Management from Direct Health Solutions.

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