Christopher H.
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Christopher H. Email & Phone Number

Service Manager, Service Events at Chorus NZ at Chorus NZ Limited
Location: Auckland, Auckland, New Zealand 9 work roles 2 schools
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Current company
Role
Service Manager, Service Events at Chorus NZ
Location
Auckland, Auckland, New Zealand
Company size

Who is Christopher H.? Overview

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Quick answer

Christopher H. is listed as Service Manager, Service Events at Chorus NZ at Chorus NZ Limited, a company with 1109 employees, based in Auckland, Auckland, New Zealand. AeroLeads shows a matched LinkedIn profile for Christopher H..

Christopher H. previously worked as Service Manager at Chorus Nz Limited and Service Events Coordinator at Chorus Nz Limited. Christopher H. holds Fundamentals Of Managing Absenteeism & Mental Health Management Training, Absenteeism & Mental Health Management from Direct Health Solutions.

Company email context

Email format at Chorus NZ Limited

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Chorus NZ Limited

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Profile bio

About Christopher H.

Worked in the customer service industry for the past 21 years from entry level to analytical roles, complex complaints & management.I've always enjoyed dealing with people in all forms of communication methods. For the past 14 years I have been solely in telecommunications, starting off as a Customer Service Representative working my way up to a Customer Service Manager looking after a team of 14 people for a well-known Internet Service Provider in Australia (iiNet). While this was an amazing company to work for, I wanted to a part of something more local (NZ).In 2015 I went from retail company to wholesale provider with joining Chorus as a Service Events Coordinator. Continuing to expand my knowledge into different areas of Telecommuncations, ICT & Customer Service.

Current workplace

Christopher H.'s current company

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Chorus NZ Limited
Chorus Nz Limited
Service Manager, Service Events at Chorus NZ
auckland, auckland, new zealand
Website
Employees
1109
AeroLeads page
9 roles · 25 years

Christopher H. work experience

A career timeline built from the work history available for this profile.

Service Events Coordinator

Auckland, New Zealand

  • Crisis management and facilitation.
  • Ascertaining impacts and what the experience people using the system will have for Planned and Unplanned ICT events.
  • Ascertaining impacts and managing network change.
  • Liaising with project teams and ascertaining what will be impacted due to their project.
  • Informing Customers and Stakeholders on both planned and unplanned Network and ICT events within SLA time periods.
  • Creating & maintaining training and process documentation.
Sep 2015 - Jan 2023

Customer Service Manager

Auckland, New Zealand

  • Managing a team of 13 - 15 people (12 -14 CSRs & 1 Senior CSR)Responsibilities:
  • Effective leadership skills to coach and inspire individuals to understand and demonstrate company values.
  • Providing coaching and feedback to CSRs and keeping up-to-date documentation of meetings held.
  • KPI management.
  • Innovative approach to successfully motivating staff to achieve company objectives / KPI’s.
  • Performance management.
2012 - 2015 ~3 yrs

Senior Customer Service Representative

2011 - 2012 ~1 yr

Customer Service Representative

2008 - 2011 ~3 yrs

Customer Service Representative

Fasnexus / Hopscotch

Auckland, New Zealand

2007 - 2008 ~1 yr

Bakery Manager

Foodtown

Manukau, Auckland, New Zealand

2005 - 2006 ~1 yr

Assistant Bakery Manager

Manukau, Auckland, New Zealand

2001 - 2005 ~4 yrs
Team & coworkers

Colleagues at Chorus NZ Limited

Other employees you can reach at chorus.co.nz. View company contacts for 1109 employees →

2 education records

Christopher H. education

Fundamentals Of Managing Absenteeism & Mental Health Management Training, Absenteeism & Mental Health Management

Direct Health Solutions

Frontline Leadership Course, Management

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FAQ

Frequently asked questions about Christopher H.

Quick answers generated from the profile data available on this page.

What company does Christopher H. work for?

Christopher H. works for Chorus NZ Limited.

What is Christopher H.'s role at Chorus NZ Limited?

Christopher H. is listed as Service Manager, Service Events at Chorus NZ at Chorus NZ Limited.

Where is Christopher H. based?

Christopher H. is based in Auckland, Auckland, New Zealand while working with Chorus NZ Limited.

What companies has Christopher H. worked for?

Christopher H. has worked for Chorus Nz Limited, Iinet, Fasnexus / Hopscotch, Subway® New Zealand, and Foodtown.

Who are Christopher H.'s colleagues at Chorus NZ Limited?

Christopher H.'s colleagues at Chorus NZ Limited include Nishneel Prasad, Don Oakly, Zoe Brady, Vanessa Gourrinat, and Craig Davison.

How can I contact Christopher H.?

You can use AeroLeads to view verified contact signals for Christopher H. at Chorus NZ Limited, including work email, phone, and LinkedIn data when available.

What schools did Christopher H. attend?

Christopher H. holds Fundamentals Of Managing Absenteeism & Mental Health Management Training, Absenteeism & Mental Health Management from Direct Health Solutions.

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