Christopher H. Email & Phone Number

San Antonio, Texas, United States

Mobile Notary serving the Greater San Antonio area

San Antonio, Texas, United States

System Administrator• Managing user accounts and permissions• Performing system upgrades and troubleshooting• Implementing security measures and monitoring performance• Developing data backup and disaster recovery plans• Documenting system configurations and changesMicrosoft Azure Administration• Managing Azure resources (VMs, databases, storage)• Configuring security settings and monitoring compliance• Automating resource provisioning with Azure tools• Optimizing Azure spend and implementing cost-saving measuresO365 Administration• Managing user accounts, licenses, and subscriptions• Configuring security settings and compliance policies• Managing email services and mailbox settings• Configuring Teams settings and managing collaboration tools• Integrating and managing OneDrive and SharePoint servicesActive Directory Administration• Creating and managing user accounts and groups• Implementing security policies and auditing for complianceSharePoint Administration• Creating and managing SharePoint sites• Organizing and cleaning up SharePoint data• Migrating and restructuring environments with ShareGate• Setting up and managing user permissions• Implementing backup and disaster recovery solutionsHardware Setup and Administration• Setting up and configuring hardware components• Performing maintenance and troubleshooting hardware issues• Managing network devices and configurations• Supporting Apple products (Macs, iPhones, iPads)

San Antonio, Texas, United States

•Install and configure Ubuntu Server and Desktop versions•Using CLI for:•Configuration and OS maintenance•Tuning of OS for peak performance•Editing fstab•Using Samba, cifs and nfs for network shared drives•Using Cron for some automated tasks•Minor Bash Scripting•Troubleshooting user’s setups and connectivity•Remotely supporting 50+ usersGeneral love of Linux

San Antonio, Texas Area

In my time here I have collaborated on/overseen the completion of 6 large projects:-Migrated main Site Collection from on-prem to Azure cloud and upgrade from SP2013 to SP2016During these projects I used various tools including:vCenter, VMWare Physical to Virtual migration tool by VMWare, Microsoft SQL 2014 server, failover cluster, ShareGateMigrated physical servers to virtual servers in a vCenterInstalled new instance of Microsoft SQL 2014Installed new SharePoint 2013 environment for migrationMigrated SharePoint Farm from 2010 to 2013•Used ShareGate and database detach to move SharePoint•Cleaned up the structure during the move•Reduced Web Apps in IIS from 15 to 1•Reduced Site Collections from 131 to 13•Reduced Content Databases from 183 to 1•Used database detach to move database to the production environmentBuilt SharePoint virtual servers running Windows 2010/2012/2016•Configured server virtual hardware in vCenter•Running ACAS scans and STIG servers•Created template from 2016 image for quick deployment•Configure network adapter and set static IP and DNS•Configured SQL servers in a failover clusterPatching servers and running SharePoint CUHelped with documentation•RMF for BI•Knowledge Base articles for proper ticket routing•Migration plan and processAssisted in app testing and troubleshooting code (received training by Sr Dev)Misc. tasks not directly related to the projects:•Created templates in VMWare from 2016 server for quicker deployment•Assisted in app testing and troubleshooting code (received training by Sr Dev)•Created a Knowledge Base in OneNote for articles for troubleshooting and proper ticket routing•Documentation of migration plan and process•Building sites using JavaScript/React

San Antonio, Texas Area

San Antonio, Texas Area

SharePoint 2013 on Windows Server 2012 R2•Deploying WSP solutions VIA PowerShell•Creating Site Collections and sub-sitesPromoted from helpdesk

San Antonio, Texas, United States

•Used SCCM to push updates to users' systems•Used various in house tools to troubleshoot issues

San Antonio, Texas Metropolitan Area

Remotely assist clients with WAH issues•Connectivity•ISP testing•Router testing•vSphere virtual machines running Windows 7•Hardware•Cisco Router 881•HP Thin Clients 5740,T610, T620Active DirectoryUsing in-house created tools for troubleshooting

Phoenix, Arizona, United States

Servicing 456 Clients and their onsite personnel•Server Administrators•Network Administrators•Card office staffRemotely assist clients using RDP, Webex, and Blackboard Collaborate.Level II trouble shooting of Blackboard Transact supported systems•Oracle Database edits using SQLPlus and SQL Developer•Manual Edits•Manual Backups•AWR analysis•Wireshark analysis•Escalation point for the Client Support Engineer Level IConfigure and maintain Team’s virtual test servers which includes•Hyper V on Windows Server 2012 R2•Configuring and upgrading Windows Server 2008•Configuring and upgrading and patching the Blackboard software•Configuring and upgrading and patching the Oracle DatabaseLevel I trouble shooting of Blackboard Transact supported systems and devices•Blackboard Transaction System and contactless card system•Blackboard’s Building Blocks integration tool•Datacard’s ID Works software and MiFare/FeliCa id card printers•Various hardware devices•Vending/printing/laundry readers, door readers, registers•Various 3rd party software and devices•Datacard/Micros/NCR/Pharos/Persona/Sequoia/Allegion/SodexoDocumenting troubleshooting steps and case solutionsCreating Knowledge Base articlesTraining and assisting new Client Support Engineers Level 1Case management of between 10 and 100 casesTraveled to campuses and assisted with Blackboard 2.9 to Blackboard 3.1X conversionsWorking with and configuring ID Works stations using Datacard software and hardware

Bachelor Of Science - Bs

Associate Of Arts - Aa