Christopher H. Email and Phone Number

As an experienced Senior Application Analyst, I have honed my skills in application support and technical analysis, specializing in healthcare environments. My proactive problem-solving approach and strong communication skills enable me to simplify complex technical concepts and resolve issues efficiently, ensuring seamless application functionality.In my current role at Cedars-Sinai, I manage critical applications within healthcare systems, including configuring, testing, and implementing data from legacy systems like Cerner and Midas. My expertise extends to supporting third-party applications integrated into healthcare environments, ensuring data integrity, safety, and availability across all systems.I have significant experience in transitioning healthcare systems, having been a leading force in preparing systems for migration from Cerner to Epic. This involved meticulous planning, configuration, testing, and user training to ensure a smooth transition and minimal disruption to operations.With over 15 years of experience managing cloud-based domains, virtual machines, storage systems, and networking components, I am well-versed in application support within a healthcare setting. My knowledge of Citrix environments (XenApp, XenDesktop, NetScaler) and performance optimization ensures that systems run smoothly and efficiently.Security is a priority in all my work, with a focus on access controls, firewalls, and regular updates. I am adept at evaluating and resolving problem tickets, service requests, system performance issues, and optimization opportunities in a timely manner. My ability to troubleshoot and resolve complex application errors and system issues has consistently contributed to the optimal functioning of healthcare applications.I stay updated with the latest technologies, ensuring innovative and effective application support services. My extensive experience and dedication to continuous improvement make me a valuable asset in any healthcare environment.