Christopher Haddock Email & Phone Number

Phoenix, Az, Us

Phoenix, Az, Us

As a proactive professional, my primary focus is to fuel business growththrough the identification of lucrative market opportunities and thedevelopment of a captivating value proposition that strongly appeals to ourcustomers. By effectively collaborating with an inside sales teammate, Imaximize productivity by skillfully pre-qualifying leads and successfullyclosing transactional leases. Consistently surpassing competitors, I striveto establish a dominant market position, capturing a significant share ofthe market and driving substantial expansion in our industry.My key contributions to this role are:Boosted profitability by generating over 7M a year in sales within theSouthern NV and Southern Utah markets.Achieved all predefined KPIs through the creation and implementation ofrobust sales/territory management strategies.Diversified customer base and boosted revenue by locating and connectingwith valuable contacts, successfully entering new markets, and closing dealsacross various business levels.Maximized customer satisfaction and secured lucrative contracts by involvingpre-construction managers, estimators, engineers, and architects in thefront-end process, and maximizing customer relations.

Phoenix, Az, Us

Oakville, On, Ca

In this role, I was responsible for driving maximum market penetration forGeotab USA mobility solutions by strategically engaging highly capablepartner agents and consultants. I achieved this by nurturing a proficientnetwork of partner agents through the implementation of comprehensivetraining and development programs. These initiatives included impactful in-person meetings, engaging lunch-and-learn sessions, informative webinars, aswell as active participation in customer calls and appointments. Byconsistently delivering high-quality solutions and exceptional customerservice, I helped build an exceptional reputation for our company, enhancedour brand value, and established unwavering trust with both partner agentsand prospective customers. My strong commitment to meeting customerexpectations further strengthened our relationships and drove successfuloutcomes.My valuable contributions to this role are:Grew revenue by utilizing various strategies, such as cold-calling, socialand direct networking, leveraging existing relationships, and settingtargeted appointments.Developed tailored solutions, improved product offerings, and enhancedcustomer satisfaction by understanding customer needs and challenges, whileengaging key decision-makers.Maintained a steady stream of qualified leads and opportunities for businessgrowth by consistently qualifying and nurturing a robust pipeline ofprospective customers through an extended agent base.Generated significant increase in sales revenue and market share byeffectively presenting Geotab USA solutions to prospective future customersas well as skillfully negotiating and closing valuable deals.

Oakville, On, Ca

As an Account Training Specialist, I enhanced sales activities with fleetmanagement customers and assigned accounts during my tenure by cultivatingeffective partnerships with the Geotab Sales department. To ensuresuccessful customer onboarding, I proactively initiated contact with eachcustomer and invited them to participate in a comprehensive product trainingsession. In order to promote long-term success and foster customerengagement, I diligently kept the curriculum up-to-date and regularlyupdated web resources.My notable accomplishments in this role are:Maximized fleet potential and customer value through the development offormal value assessments, the configuration of properportal/dashboard/reporting systems, and the orchestration of ROI analysisfor existing clients.Expanded the range of Geotab solutions utilized by customers by fosteringstrong collaboration with national account managers to identify andcapitalize on add-on sales opportunities within the assigned customer base.Drive continuous improvement in training programs by accurately forecastingtraining needs, developing comprehensive agendas, and creating curricula inline with target audiences' specific requirements.Retained inactive customers and prevented cancellations of service byintroducing new solutions, implementing problem-solving techniques, offeringattractive promotional offers, and applying comprehensive measures ofcustomer satisfaction.Improved customer loyalty by establishing regular contact with customersevery 90 days, addressing concerns, providing valuable consultation onproduct enhancements, and maximizing the value derived from Geotab andintegrated products.Enhanced customer engagement and sales performance by facilitating effectiveweb-based training programs for diverse audiences, including prospective andexisting customers, carriers, resellers, and sales representatives.

Framingham, Ma, Us

During this tenure, I consistently ensured smooth business transactions bymeticulously providing accurate bids and quotes to customers, strictlyadhering to defined procedures and processes. I maintained meticulousattention to detail in completing all necessary documentation. Bypositioning myself as a trusted business partner, I successfully increasedmarket penetration and sales, effectively managing corporate accounts withcompetence. To optimize productivity and enhance sales effectiveness, Ileveraged the CRM system, Salesforce.com, on a daily basis.My major accomplishments in this role are:Achieved company success by consistently maintaining a remarkable 110% quotafor increased revenue within the account base on a monthly basis.Increased revenue and market share by developing strong client partnershipsto effectively manage sales growth and customer development forapproximately 700 Staples Business Discount Program (BDP) and Staples Retailaccounts.

Overland Park, Kansas, Us

Responsible via outbound calling for retaining business through mining and growing accounts.Solution based selling and account management, analyzes customer needs, identifies and customizes wireless/voice/data products and services to maintain and grow accounts.Accountable for a high volume of customer calls and maintenance of assigned accounts to achieve all quota metrics. Base management of 650 corporate liable enterprise accounts within the Business Markets Group.Develop long-lasting relationships with each business client as a direct point-of-contact through quarterly communication, utilizing monthly business objects reports, daily retention triggers, and accessibilityDaily proficiency of CRM via cloud server Salesforce.com to facilitate funnel and opportunity management

Served as relay between customers and service technicians being sure to address needs of each side.Contacted current and past guest to promote additional business. Consistently exceed weekly sales quota.Responsible for all opening and closing paperwork and work orders.

Manages daily sales floor operations to deliver an outstanding store experience that improves client loyalty and strengthens the Sprint brandEffectively partners with customers and co-workers to resolve complex customer situationsConducts weekly observations and provides effective feedback to sales consultants as they execute Sprint’s products and services and sales process to maximize performance.Acts as a subject matter expert to provide ongoing training and awareness of Sprint’s products, services and promotions to our sales consultants to maximize Sprint-customer connections; save our customers money; personalize their experience; and protect their investments.Assists the management team to achieve and exceed key performance objectives, including sales and customer satisfaction goalsAssists in sales transactions as required by providing a total sales solution to our customers, for any of their wireless/mobility needs with minimal wait times.Accurately sets up accounts, so customers are ready to use their new devices and plans as soon as they leave the storeIdentifies the right solutions for customer billing, technical and/or account issues