Christopher Haller Email & Phone Number

Scottsdale, Arizona, United States

Scottsdale, Arizona Area

Atlanta, Georgia

Directed program management office focused on multi-year strategies including new technology deployments, functional governance, regulatory remediation and community outreach initiatives. Deployed an enterprise wide affirmative action program and oversaw training, vendor management and disparate impact analysis in partnership with legal, risk and.

Phoenix, Arizona

Delivered business intelligence and management reporting for board committees and regulatory agencies. Designed robust human capital plans and talent strategies. Implemented systems/processes to facilitate a global HR transformation across all regions with formalized demand management.

Chicago, Illinois

Prioritized and managed corporate real estate projects. Developed tools to provide senior executives with increased transparency into branch operating performance and footprint optimization opportunities. Launched an online bill payment channel for mortgage clients.

Columbus, Ohio

Developed workforce management solutions, staffing models and robust quality controls. Focused on efficiency opportunities and process improvements successfully reducing client contacts as part of a six sigma project. Provided operational analytics, business intelligence and reporting to the leadership team and successfully forecasted operations center.

Phoenix, Arizona

Managed a team of payment research analysts and increased daily case production by 40% in the first year. Headed an initiative to upgrade agent workstations and effectively completed the project on time and under budget. Partnered with business support teams to adopt six sigma methodologies and conduct studies relating to client integrations.

Phoenix, AZ

Analyzed high risk transactions and developed business rules to enhance transaction monitoring software. Collaborated with law enforcement on investigations targeting offshore fraud rings and provided intelligence leading to the arrest of individuals engaged in identity theft, stolen credit cards and check fraud.