Christopher Hamilton Email & Phone Number

Brookfield, Wisconsin, United States

Data & Analytics: I was the subject matter expert in client services for Business Analytics--a data as a service solution (DaaS) that gives financial institutions tools for managing, understanding, and analyzing data. I created hundreds of visualizations, dashboards, and reports for analyzing trends in general business conditions and for monitoring and controlling operations for regulatory reporting. I trained clients to make them more proficient data analysts and report writers for their own institutions. Client Relationships: I developed strong relationships with all stakeholders at client institutions—from c-suite leadership to data analysts. By deftly handling their issues in accordance with their role and objectives, I achieved a 97% satisfaction rating from client surveys, which rated my knowledge, my ability to understand their needs, my ability to communicate clearly, and my overall service quality.Operations: As subject matter expert, I acted as the liaison between senior leadership, account managers, clients, back-end programmers and database technicians, which was an essential role to shorten the gap between siloed teams. I created a Data & Analytics client services resource center, where I updated and organized years of documentation, and I developed a base of knowledge articles for external clients and internal teams. These knowledge articles had some of the highest utilization rates in the organization and led to significant decreases in client inquiries for the Data & Analytics team.

Durham, Nc

I assisted faculty in teaching core courses in the graduate program at Duke Divinity School. Teaching Assistant: I led a weekly, hour-long class analyzing primary texts in church history from early Christianity to contemporary American Christianity, which were supplementary to faculty lectures.Academic Support: I provided students academic support in their writing, in their ability to perform critical analysis and a sympathetic reading of primary texts, and in elucidating key course concepts. Evaluator: I offered extensive commentary on style, form, and the quality of arguments presented in student essays and examinations.

Durham, Nc

I led the Youth Ministry program for 40+ students (ages 11-18) and their families at a large, urban church in Durham, NC. Program Administration: I designed and directed retreats, service projects, small groups, youth group, Sunday school, confirmation class, special events/classes, fund raisers, vigils, and summer trips--amount to 100+ programs a year.Communications: I revamped the Youth Ministry website, which increased program reach, and issued a weekly publication to youth, parents, and volunteers, which informed and bolstered attendance in events.Management: I supervised Duke internships at Duke Memorial, overseeing graduate students in the Field Education program. I worked with interns to create their year-long or summer-long roles based on their skills and their desired learning objectives, developing professional success through mentoring and weekly meetings. I was the chair of the Youth Ministry Council, a core member of Church Council, and managed dozens of volunteers.Volunteer Coordinator: I recruited, trained, and resourced youth counselors and leaders for all youth programs. I maintained up-to-date compliance documents on volunteers--e.g. background checks, training and education in compliance with Safe Sanctuary policy.

Master Of Business Administration - Mba, Finance, General, 3.8

Master Of Divinity - Mdiv, Theology And Ethics

Bachelor Of Arts - Ba, Philosophy, History, Religious Studies, Economics

Activities and Societies: Religious Studies Student Organization, Vice President