Experienced in Service Management (ITIL) – delivered network services to staff across all of the Welsh Public Sector, including Health, Universities & Colleges, Emergency Services (Police, Fire & Rescue), Local Govt., Welsh Assembly Sponsored Bodies (Housing Associations, Traffic Wales).Professional IM&T Project Manager with extensive knowledge of project management principles and theory, qualified to PRINCE2 Practitioner Standard.Experienced IM&T Senior Manager in an operational department, able to engage effectively with users/customers and other staff at all levels of the organisation. Also able to negotiate & deal effectively with third-party suppliers/organisations. Responsible for running an Information Technology Department for 5 years, delivering a range of IT services (including Pathology, Radiology & Patient Administration Systems) to clinical and administrative users in the Healthcare Sector within NHS Wales.20 years experience at NHS IM&T Senior Management level.