Christopher Hand Email & Phone Number

Austin, TX, US

Nashville, Tennessee, US

As the CTO for Mark Two Ventures, I was responsible for the technical feasibility and founding team profiles of launching innovative startups.

Leesburg, VA, US

I acted as the technical director for three different programs made up of around 150 individuals within the Center for Medicare and Medicaid services, focusing on delivering technical solutions and empowering product teams.

Leesburg, VA, US

• Working with the Center for Medicare and Medicaid services, I was responsible for all development activities on the 4Innovation platform. This is a program of almost 100 individuals aimed at supporting alternate.
• Creating feasible technical solutions to meet business needs
• Designing correct system architecture to support a scaling user base
• Directly managing a development team of 15 developers and technical leads
• Defining a good Software Development Lifecycle to ensure consistent and high quality product deliveries
• Directing the quality assurance processSome highlights of this role included* Designing and delivering a digital document solution that reduced the time required for supporting new dynamic forms within the system from.

Huntsville, Alabama, US

• After successfully improving customer experience and operations at this VC backed startup, I was asked by the CEO to take over leadership of all product operations to improve execution and delivery for a development.
• Managing a group of product owners and coordinated all cross-product features to ensure effective delivery.
• Acting as the liaison between product managers and the engineering teams to ensure that product deliveries achieved the desired outcomes of each product launch.
• Being the Product Manager for company integrations and partnerships of both a technical and operational nature.Notable accomplishments include:
• Establishing and implementing partnership integrations with several companies to enhance product value.
• Defining a consistent requirements gathering and implementation process for products across applications and scrum teams.

Huntsville, Alabama, US

• Acted as a member of the leadership team reporting directly to the CEO in managing all the customer facing teams of the company as the primary voice of product for improving the retention and satisfaction of our.
• Had full budget authority of a 30 person department responsible for customer growth and retention.
• Represented the company at various conferences to learn about industry opportunities and develop partnerships.
• Was the primary stakeholder for the product team in defining requirements and expressing customer priorities for our technology improvements and strategic planning.
• Increased customer NPS from -18 to +31 in less than 12 months.

Huntsville, Alabama, US

• Took responsibility for the customer facing products of a fast-paced tech startup to build and validate an HR and Payroll management MVP. Was the primary decision maker for all customer facing products, including the.
• A new schedule feature component.
• A new mobile-first kiosk for time entry.
• A new time-review dashboard, reducing time required to review time for users.

Huntsville, Alabama, US

• Played a key role in the development of new systems and mentorship of junior team members. Managed several applications including the primary core platform technology that serviced several client applications through.
• Managed a technical team of developers and testers to provide teaching and technical guidance.
• Was the lead engineer on a team that architected, built and launched a payroll system from start to finish in 6 months.
• Launched the company's first mobile application on both iOS and Android.

Huntsville, Alabama, US

• Led development and engineering efforts while managing several team members.
• Responsible for the client side architecture and interactions of web and mobile systems.
• Managed and mentored several engineers on the team.
• Built applications using several frontend and backend technologies - Typescript/JavaScript, Angular, CSS3, HTML5, PHP, Postgres

Madison, AL, US

• Worked in an agile environment implementing SCRUM principles while building and launching cloud based enterprise software solutions.
• Built and launched the company's first cloud-based modern web application using AngularJS and Restful APIs built using C#.
• Managed a web portal application using VB.Net and C# in Visual Studio Team Foundation Server.
• Generated automatic test plans (ATPs).
• Turned a prototype troubleshooting tool into a customer facing product feature.
• Built an interactive graphic display rendered using scalable vector graphics (SVG).

Reston, VA, US

Interfaced with customers to collect, analyze, and build project requirements and outline future iterations of software development. Created multiple website designs and presented storyboards to clients for approval.Converted several web applications from one coding language to another for the purpose of conforming to new security requirements.Designed.

Washington, DC, US

Acted as a link between testing and processing personal. Performed stress and load tests using excel spreadsheets and processing the results in graph form. Assisted in the building and updating of a website while uploading relevant flight and load data using Sharepoint software.