Christopher Harlin Email & Phone Number

San Antonio, Texas, United States

Eglin Air Force Base, Florida, United States

• Manage and oversee the operations of two facilities and six teams, creating planning committees on policies and procedures that resulted in a 33% increase in surgical cases, meeting community needs.
• Coach and mentor supervisors and leaders, developing and implementing systems that improve performance and mission priorities for teams of over 100 staff.
• Develop, deliver, and ensure the effective transfer of training into practice for all required components to meet the goals of individuals and teams.
• Create and implement position descriptions, onboarding procedures, and performance management programs to ensure employees understand their job performance, reducing orientation errors by 17%.
• Collaborate with teams to conduct investigations of associates’ concerns, prepare summaries, and provide support to the Area Human Resource Manager on recommendations.

San Antonio, Texas, United States

• Managed nine education programs, overseeing the operations of an $89 million training platform with 127 staff and 1300+ students to ensure the successful delivery of educational services.
• Directed recruitment and selective bonus programs resulting in a 35% increase in personnel over a three-year period. Through analyzing performance data and manning needs to optimize recruitment processes.
• Led learning project teams through 4 curriculum reviews and resource requirement analysis, building positive, collaborative partnerships among stakeholders, subject matter experts, and peers.
• Created and developed various learning programs and training experiences to help personnel develop the capabilities and knowledge needed for growth and development.
• Utilized critical thinking skills to identify, research, analyze data, and recommend solutions to complex problems.
• Oversaw recruitment policies, budgeting, and selection processes, ensuring adherence to Air Force policies and procedures.

Fort Sam Houston

• Managed the Air Force's largest orthopedic clinic, overseeing the operations of four departments and a team of 41 staff members.
• Led the development of the #1 DoD Orthopedic Joint Venture with local Veteran Affairs hospitals, resulting in 9000+ visits, 926 surgeries, and an additional $1.2 million in revenue annually.
• Created the medical group's first Veterans Affairs Telehealth consulting program, coordinating 240 online patient and surgeon visits, and saving veterans thousands of dollars and 500 hours in travel time.
• Led the automated time attendance and production system, reviewing and approving 600 timecards, clearing $1M for 25 General Service employees with 100% on-time payroll annually.

Masters, Human Resources Management/Personnel Administration, General

Associate Of Science - As, Instructor Of Military Technical Training

Analysis, Design, Development, Implementation, Evaluation (Addie)

Training Supervisor

Associate Of Science - As, Surgical Services Technologist

Bachelor'S Degree, Health Science