Christopher Harrell Email & Phone Number

Mumbai, Maharashtra, In

Provide Revenue Cloud and Sales cloud consulting for enterprise clients. Work with onshore and offshore teams on configurations and solutions impacting case management, products, and reports for Service cloud and Field service. Present materials internally to help other consultants as they advance in their Salesforce knowledge and career.

Chicago, Illinois, Us

Serve as a group lead within RSM Salesforce practice. Partner with vendors, consultants, and contractor teams on delivering Salesforce CPQ and Salesforce project. Conduct Pre-sales activities, practice best practices and resource team building. Partner with Service Cloud resources on optimizing case management for clients and adopting security and best practices.

Plano, Tx, Us

Serve in a deployment and pre-sales capacity on the platform for quoting and billing. Use custom configurations in Sales and Service Clouds.

Los Gatos, California, Us

- Maintain and update enterprise Salesforce CPQ org. - Implement and maintain Salesforce Billing, Mulesoft and Tableau. - Work directly with stakeholders in sales, service, product, and pricing teams. - Manage internal development and contractors using Agile methodologies.

Alpharetta, Ga, Us

-Conducted Salesforce CPQ discovery, architecture, delivery and training.-Work with SMB and Enterprise clients in new orgs as well as CPQ health checks.-Performed POC and demonstrations of capabilities in pre-sales capacity.-Train new sales cloud and cpq contract resources.

New York, Ny, Us

-Provided technical account management for CPQ practice customers.-Built out CPQ for Agile models for customer deployments. -Conducted remote and onsite discovery sessions and deployments with customers.-Provided industry thought leadership and coaching within the CPQ practice. -Completed cost benefit analysis for build/buy approaches for third party enhancements. -Managed offshore configuration and development teams.-Identified project expansion potential with Salesforce Account Executives.-Served as the in-house resource for Salesforce Billing RFP's and feasibility studies.

Wayzata, Minnesota, Us

-Brought new business units into orgs to use Sales Cloud, Einstein, and Pros CPQ.-Conducted stakeholder analysis with strategic pricing teams.-Completed hands on development with large scrum teams of offshore development teams.-Managed work conducted by consulting firms serving company in staff augmentation.

Salt Lake City, Utah, Us

-Consult with strategic clients on features and implementation of Salesforce CPQ.-Provide project scoping and project management of delivery teams and offshore resources.-Onsite discovery and delivery sessions with client Sales and Finance.

Overland Park, Kansas, Us

-Consult with strategic clients on features and implementation of Salesforce CPQ.-Provide project scoping and project management of delivery teams and offshore resources.-Train on the SALESFORCE BILLING product for upcoming market demand.

Palo Alto, California, Us

-Coordinated Salesforce Accelerator programs for legacy Steelbrick conversion.-Conducted Project management, development, and management of Salesforce CPQ.-Implemented a customized co-terming model for products and services.-Implemented customer health systems (Gainsight).-Implemented custom Apex and Visualforce for internal applications.

Marlborough, Massachusetts, Us

-Implementation and administration of Salesforce, CPQ, Hubspot Rainking, Zoominfo.-UI design work for custom forecast models in Skuid.-Implement Salesforce CPQ prior to Citrix acquisition.

Boston, Ma, Us

-Design, configure, and deploy Salesforce orgs for enterprise clients.-Work with commercial and non-profit firms on Steel Brick Scoping.

Oxford, Ma, Us

-Develop and administer Salesforce orgs for multi-national sales teams. -Develop and Administer ServiceMax for multi-national field service contacts. -Configure and administer Dell Boomi for interoperability with MicrosoftNAVISION. -Built visualizations in Tableau for financial teams.-Reverse engineered custom CPQ solutions in APEX for product and pricing changes. -Presented Apptus and and Steel Brick solutions for best fit. -Provided Steel Brick solutions in working demo for international company review.

Cranston, Rhode Island, Us

-Facilitated customer incentives with regional utility providers for natural gas and electricity. -Provided IT and logistical support for CRM solutions and engineering calculators. -Provided custom Salesforce reporting and Salesforce onboarding for field sales.

-Provided rebate and incentive options with utility providers to a large casual dining holding firm. -Provided IT and logistical support for staff CRM solutions, custom energy efficiency audit calculators, data loggers, etc.

West Warwick, Rhode Island, Us

-Conducted market analysis of New England utility providers as potential users of cloud computing and workflow automation methodologies.

Worblaufen, Bern, Ch

-Provided clients with Cisco enterprise networks for conferences and trade shows.-Negotiated and provisioned temporary bandwidth with foreign companies. -Presented geographic and bandwidth based usage reports for security and load planning.

Alexandria, Virginia, Us

-Developed the company IT infrastructure for ten residential properties and headquarters.-Conducted requirements analysis for operations, research, leasing, and finance departments.-Conducted on-property and remote training to agents and executives on using Leasing , Rents, and facilities software.

Accompanied clients to tropical dive destinations worldwide. Trained clients on gear and the science and adventure of scuba diving.

Us

-Created an IT division with customized solutions for multi-city sales teams of recruiters. -Trained junior analysts on customer service in a fast pace sales environment. -Created a search leads system and a data mining tool. -Generated sales revenue locating architects in LEED/GREEN design and hospitals.

-Provided offshore developers design specifications for bioinformatic hosting application. -Provided continuous secure hosting of client applications in two data centers. -Assisted Quality Assurance analysts in various stages of load and functional testing. -Trained customer support analysts and customers on various aspects of the applications.

Alexandria, Virginia, Us

-Served as a system admin to the U.S. Army's Integrated Logistics Analysis Program.-Used CITRIX, FOXPRO and Oracle to deploy the solution to field units. -Conducted site visits to Army locations to onboard finance and logistics resources.

Falls Church, Va, Us

-Conducted technical purchasing for the Defense Medical Logistics Standard Support Program.-Negotiated volume purchases and service level agreements of hardware and software with distribution centers and vendors.