Christopher Hart

Christopher Hart Email and Phone Number

Change Manager @ TSB Bank
Solihull, GB
Christopher Hart's Location
Solihull, England, United Kingdom, United Kingdom
Christopher Hart's Contact Details

Christopher Hart work email

Christopher Hart personal email

n/a
About Christopher Hart

I am currently a program lead manager for TSB. I currently face into multiple internal & external stakeholders to develop change programmes and implementation for our customers.I do this though the knowledge I have built within Lean, Six sigma, business strategy, change delivery and team and line management.I have a track record of delivering improved performance , developing collaborative working environments and delivering to timescales individually or through others.I have worked in banking for over 15 years.

Christopher Hart's Current Company Details
TSB Bank

Tsb Bank

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Change Manager
Solihull, GB
Website:
tsbbank.com
Employees:
5
Christopher Hart Work Experience Details
  • Tsb Bank
    Change Manager
    Tsb Bank
    Solihull, Gb
    View
  • Tsb Bank
    Senior Agile Delivery Lead
    Tsb Bank Mar 2024 - Present
    London, England, Gb
    Leading the Agile ways of working to deliver payments IT. Facilitating ceremony’s, supporting the feature teams in sprint delivery and dependency co-ordination and embedding the agile culture.
    View
  • Tsb Bank
    Change Manager
    Tsb Bank Oct 2017 - Mar 2024
    London, England, Gb
    I am currently leading a change for Payments in NPA, FPS, BACs, ICS and Reference Data.I Lead a team who manage small and large scale change with in the different payment fields.I work with the scheme managers. IT teams and the operational team to deliver successful change
    View
  • Tsb Bank
    Business Readiness Manager
    Tsb Bank Feb 2017 - Oct 2017
    London, England, Gb
    I worked leading migration change including training and implementation of the payment departments operational readiness including system access and process understanding Process development
    View
  • Tsb Bank
    Relationship Manager
    Tsb Bank Jan 2014 - Jan 2017
    London, England, Gb
    I currently face into multipul Stakeholders looking to develop and improve business practices and behaviours with a view to resolve and reduce complaints for our customers.I do this by understanding the key drivers for that business area performance objectives. I look to support them through reducing the number of errors made during the delivery of that process. I do this thought the management or delivery of route cause analysis (RCA). The skills I use to do this are based in lean and six sigma Methodology's.
    View
  • Tsb Bank
    Business Development Manager
    Tsb Bank Nov 2012 - Jan 2014
    London, England, Gb
    In this role I faced into multipul Stakeholders looking to develop and improve my departments processes and procedures.I did this though the knowledge I have built up within Lean, Six sigma, change delivery and team and line management.I used the above skills to deliver to exec and senior level stakeholder by Building improvements into the business and project management and general delivery of change.
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  • Lloyds Banking Group
    Front Line Manager
    Lloyds Banking Group Aug 2011 - Nov 2012
    Managing a complaints team to improve customer complaint experiance and find route cause analysis
  • Lloyds Banking Group
    Lean Consultant
    Lloyds Banking Group Aug 2009 - Aug 2011
    Delivering lean into the operation and finding opportunitys to increase capacity

Christopher Hart Skills

Relationship Management Retail Banking Banking Customer Service Customer Experience Project Delivery Management Business Strategy Business Requirements Project Management Lean Manufacturing Stakeholder Management Change Management Business Process Improvement Business Analysis Team Management Business Transformation Financial Services Performance Management Financial Risk Risk Management

Christopher Hart Education Details

  • Cqi
    Cqi
    Six Sigma Green Belt
  • Lloyds Bank
    Lloyds Bank
    Lean Practitioner
  • Cock Shut Hill School
    Cock Shut Hill School

Frequently Asked Questions about Christopher Hart

What company does Christopher Hart work for?

Christopher Hart works for Tsb Bank

What is Christopher Hart's role at the current company?

Christopher Hart's current role is Change Manager.

What is Christopher Hart's email address?

Christopher Hart's email address is ch****@****b.co.uk

What schools did Christopher Hart attend?

Christopher Hart attended Cqi, Lloyds Bank, Cock Shut Hill School.

What skills is Christopher Hart known for?

Christopher Hart has skills like Relationship Management, Retail Banking, Banking, Customer Service, Customer Experience, Project Delivery, Management, Business Strategy, Business Requirements, Project Management, Lean Manufacturing, Stakeholder Management.

Who are Christopher Hart's colleagues?

Christopher Hart's colleagues are Jacqui Hunter, Adib Zerzeri, Farouk Ammari.

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