Information Systems Technician, Communications Watch Officer, Work center SupervisorAs the primary in-house technician troubleshot or oversaw troubleshooting efforts of various communications circuits including both radio and IP networking equipment. Working as Communications Watch Officer trained eight junior personnel in all facets of technical control, personnel management and customer service. Oversaw maintenance and security of all classified computer systems and associated crypto logical gear. Specifically:Superb technical skills in Secret Compartmented Information Networks, HF, UHF, VHF, SHF and EHF circuit architecture.Supervisor of Combat Communications Automated Data Processing and Cyber Preventative Maintenance Schedule (PMS) work centers, leading to the completion of 5,800 PMS checks and over 10,000 hours of sustained Internet Protocol (IP) services with zero security violations or malicious intrusion attempts.As Communications Watch Officer led a watch team in setting up, maintaining, and troubleshooting all communications circuits and opening up secondary communications lines to maintain operational readiness.Responsible for all accounting records and security of work center cryptographic equipment and line items. Managed the creation, troubleshooting and security of over 500 network user accounts and email addresses.

As Owner/Operator of Harvell's Lawn Care, responsibilities ranged from cutting grass, creating and maintaining flower beds, to simple direct customer relations and keeping accounts records for tax purposes. Over several years of operations built up a lasting customer base ranging from simple home contracts to nursing home, church yard, and hospitals. Self managed time to work around customers needs and wants.Maintained customer relations by meeting with customers on a regular basis to ensure customers needs were being met to their satisfaction. Worked on the basis of "If your quality of work is higher than your boss' expectations you work for yourself."Responsible for all equipment maintenance, in example mower blade sharpening, oil and air filter changes and also including emergency repairs to equipment such as tire replacements.