Information Systems Technician
Information Systems Technician, Communications Watch Officer, Work center SupervisorAs the primary in-house technician troubleshot or oversaw troubleshooting efforts of various communications circuits including both radio and IP networking equipment. Working as Communications Watch Officer trained eight junior personnel in all facets of technical control, personnel management and customer service. Oversaw maintenance and security of all classified computer systems and associated crypto logical gear. Specifically:Superb technical skills in Secret Compartmented Information Networks, HF, UHF, VHF, SHF and EHF circuit architecture.Supervisor of Combat Communications Automated Data Processing and Cyber Preventative Maintenance Schedule (PMS) work centers, leading to the completion of 5,800 PMS checks and over 10,000 hours of sustained Internet Protocol (IP) services with zero security violations or malicious intrusion attempts.As Communications Watch Officer led a watch team in setting up, maintaining, and troubleshooting all communications circuits and opening up secondary communications lines to maintain operational readiness.Responsible for all accounting records and security of work center cryptographic equipment and line items. Managed the creation, troubleshooting and security of over 500 network user accounts and email addresses.