Responsible for working with clients to improve their web integrations with the Monetate platform by providing technical consultancy on development, server architecture, API development, and supporting/leading talks on technical decisions that lead to a more compelling user journey for the end user.Responsible for dealing with escalated technical issues, managing development services workflow and working with the internal wider team to create both development and/or technical solutions specific to each client.Responsible for providing tactical support and leadership to members of Digital Experience Consultancy team to ensure services engagement is operating efficiently within the organization. Responsible for developing integrations between analytics platforms and Monetate. Including GA, Adobe, Content square & Glassbox to name a few.

Responsible for the management of the development team, all internal technology systems and client-facing systems for our clients. Work with clients such as Lego to develop and maintain their custom build CMS ordering systems. Responsible for all technical aspects of client-facing projects. Manage the IT infrastructure, including budgets, security, and improvements. Management of an IT and development department including 3 developers and an IT team. Responsible for the management of all development contractors. Report directly to the executive chairman.Key Contributions:● Standardised development workflows● Improved system workflows for different retail clients.● Introduced phase-based workflows for our different projects● Responsible for the IT strategy.● Introduced more effective IT support for our clients and internal business.

Although doing the role since August 2020, I was promoted to senior IT manager within SirLynton Crosby's business consultancy firm C|T Group. Reporting to the COO, I was responsible for global IT infrastructure and security across the business.Responsible for managing devices, back-ups, troubleshooting, network infrastructure, connectivity, and development. Work with 3rd party IT vendors to manage the group's O365 cloud infrastructure.Experienced in communicating with executives to work strategically on the drive of IT technologies. Worked closely with senior parties within each of the business units to explore/create technical solutions to improve workflows. Responsible for IT admin and troubleshooting across both 0S, Windows, and Linux. Introduced O365 software and led IT training across the global business which allowed employees to work remotely during the pandemic.Responsible for maintaining the company website using content management system administration.Key Contributions:● Developed and tested the group's global hub.● Introduced O365 and AWS for improved IT management and remote working.● Responsible for cyber security training and the handling of all cyber-security threats globally.● Introduced and maintained cyber security safeguards to prevent any serious threats● Heavily involved in the hiring of all IT vendors to improve global IT support.

Tasked with managing IT infrastructure, cyber-security, day to day troubleshooting and creating automated solutions for data piping and analysis. Integrating cloud architecture into everyday workflow and led IT training across the global business that allowed employees to work remotely during the pandemic.

Specialised in the development of digital campaigns. Led and nurtured a team of developers through a variety of digital campaigns for multiple global corporations using web development technologies. Developed automated solutions to improve development efficiency through the use of Node JS and JavaScript. I worked closely with the head of digital to ensure all work from the team was planned, developed and tested to the highest standards. Developed applications on AWS EC2 to allow for paired and remote coding.Key Contributions:● Developed digital campaigns for some of the largest corporations● Cut down development time by 80% from developing and introducing automated systems for creating a skeleton project.● Led and nurtured a team of developers from junior to mid-weight.

Responsible for the line management of developers. Responsibilities included delegating, coaching and steering them to improve. Provided different teams with more efficient systems to optimise workflows. Worked very closely with dev ops to develop automated technologies to improve the system and employee workflow. Assisted in winning clients through presenting our technology workflows. Managed account managers expectations by educating them on the best solutions for their particular needs. Led IT and development courses for employees that wished to grasp the fundamentals of IT and development.Key Contributions:● Assisted in winning PayPal, Reebok and Adidas as clients● Standardising technology workflows across New York, Amsterdam, Ireland, and South Africa.● Developed campaigns for clients such as Google and Barclays

Worked within the team developing campaigns. Responsible for developing and integrating a new banner automation process within the company. This process was utilised by the team and proved to be a more efficient way of working across campaigns. Improved upon the IT structure by assisting the head of digital with the introduction of AWS as the developers’ cloud platform.Key Contributions:● Introducing AWS to the team● Developing an automated solution to improve digital marketing development efficiency

My responsibilities included the development of web applications and digital advertisements. Worked alongside designers to create unique advertisements for many large corporations.

Working alongside the technical directors to assist them in reaching project deadlines and ensuring a smooth process. Communicating between the development team and the client to ensure information was clarified and understood from both ends. Testing work that was done to ensure it is of the best standard.Working on development projects to get a wider field of knowledge on different tools and methodologies.Passing my Exam 98-361: Software Development Fundamentals.Key Contribution:Deployed to Edinburgh for 16 weeks in order to work in Tesco Banks HQ. My responsibilities were to make changes to the website whether it be descriptive or financial copy changes.