● Led the team to drive the HR systems strategy and support for HR Business Partners, HR Service Delivery, Compensation, Benefits, Recruiting and Talent Development departments● Drove the strategic direction for performance and goal management processes and determine the systems to utilize to support those processes● Developed process and system integrations for cross functional teams to utilize HR data to create process efficiencies and reduce manual activities across the company to reduce time and labor costs● Spearheaded the rollout of Artificial Intelligence to improve the recruiting process by reducing the time to hire and gaining time for recruiters to strategically source talent● Led the project planning, requirements gathering, development, testing, and cutover for major programs for the company● Led an HRIS team consisting of 3 employees and 3 contractors● Managed the budget for the HR and Facilities departments● Directed HR projects for acquisitions and divestitures and met all deadlines● Streamlined HR data entry process by implementing automated rules in the system to reduce work and improve data integrity for our company● Developed complex reports including automating the generation of the reports to gain process efficiencies and reduce manual activities for HR staff● Created analytics dashboards to be used by leadership to make strategic decision based on HR data● Managed HR systems security to ensure the business has the necessary access and data is secure● Conducted impact analysis of regular system updates including testing new updates and presenting new functionality to HR leadership● Resolved client tickets daily that come into the HRIS department and maintain a high approval rating for our clients through ServiceNow

● Led the process design for employee central, compensation, reporting, time management, and payroll● Led gap fit workshops with the client to develop integration solutions for client acquisitions and HR transformations● Developed business requirements documents to document solutions for clients● Managed testing teams to test and ensure the system met the defined business requirements● Led the parallel payroll testing and resolution of any issues that were discovered● Determined project change impacts and worked with clients on the communication strategies● Tracked and resolved issues discovered during production support● Mentored and trained analysts throughout project engagements

● Led the process design and configuration of WBS elements, company codes, ESS, MSS time approval and time recording, overtime processing, shift premiums, and absence quota processing for five bargaining units● Directly managed a team of 8 members including project and client staff throughout the project● Managed functional integration and user acceptance testing for project team of over 20 members● Designed and implemented testing strategy including process and procedures, test scripts, data sheets, test trackers and reporting to leadership

● Led the process design and configuration of new HR systems● Managed functional integration testing and user acceptance testing for HR team of over 10 people● Designed and implemented testing strategy including process and procedures, test scripts, data sheets, test trackers and reporting to leadership● Developed and led system client training for over 50 end users and created user guides for all users● Led HR data migration and assisted with a successful global data conversion● Resolved IT tickets for HR system incidents during the support phase of the project